Service Dispatch/Project Coordinator

We are a fast-growing electrical contracting company seeking an organized, detail-oriented, and customer-focused Service Dispatch/Project Coordinator to join our team. This key position is responsible for managing service call and small project scheduling, streamlining office procedures, and acting as the central communication hub for field and office staff.

If you thrive in a fast-paced environment, love problem-solving, and can juggle multiple priorities while maintaining a high level of professionalism, we’d love to hear from you!

Key Responsibilities

Manage daily communication with clients, vendors, and team members via email and phone

Schedule and dispatch electricians for service calls and small projects

Prepare job folders, invoices, and closeout documentation

Coordinate schedules with Service Admin and Project Coordinator to ensure efficient project flow

Order materials as needed for service work

Perform general office duties: data entry, filing, mailing, scanning, etc.

Maintain organized project files and ensure all stages are on track to meet deadlines

Assist ownership with administrative tasks related to ongoing service calls and small projects

Update clients with daily job status and documentation as required

Qualifications

Minimum 2 years of experience in the construction and/or electrical industry

Excellent organizational skills with a strong attention to detail

Strong interpersonal and customer service skills (in-person, phone, and email)

Ability to multi-task, prioritize effectively, and work independently

Proficiency in Google Sheets and general computer skills

Strong written and verbal communication

Experience with Foundation Construction Accounting Software is a plus

Preferred Skills

Problem-solving mindset

Analytical thinking and reporting experience

Familiarity with construction project documentation and workflow

Why Join Us?

Opportunity to grow with a rapidly expanding company

Supportive and team-oriented environment

Make a direct impact by ensuring smooth day-to-day operations and customer satisfaction