Shop Helper , Inventory mangement

We are searching for a passionate customer service representative to join our small business.

You'll play a vital role in providing exceptional customer service by fulfilling online orders, answering product inquiries related to door hardware, and ensuring a positive customer experience.

Responsibilities:

Process and fulfill online orders for door hardware products accurately and efficiently.

Respond to customer inquiries via phone, email, or chat in a timely and friendly manner.

hardware features, functions, and specifications.

Assist customers in troubleshooting any issues related to their orders.

Maintain accurate and up-to-date information on door hardware inventory.

Qualifications:

Experience in customer service or a related field.

Strong communication and interpersonal skills.

Ability to work independently and as part of a team.

Proficient in using computers and common business software.

Working knowledge of door hardware products is a plus.

Benefits:

Competitive salary

Opportunity to work in a fast-paced and growing environment.

Learn and gain knowledge about door hardware products.

To Apply:

Please submit your resume and cover letter to [email protected]

We look forward to hearing from you!