Small Firm Looking For Experienced Bilingual Medical Case Manager

10 Jun 2024

Please ONLY APPLY if you qualify for all requirements below. All others will not be considered.

A small firm is looking for an experienced English/Spanish bilingual case manager to work in the medical department.

The successful applicant duties consist of the following tasks:

- Scan and organize incoming mail, faxes, and emails as they are distributed.

- Request and collect hospital reports and bills through various facilities and copy service companies.

- Collect reports and bills from healthcare providers for past and present medical treatment. 

- Read and review medical records, reports, and bills for accuracy and correctness. 

- Maintain communication with clients, healthcare providers, and insurance companies.

- Ensure clients complete their course of treatment and receive adequate care for all their injuries.

- Assign tasks for legal assistants and ensure they are completed by the deadline provided.

- Inform clients of case status, providing timely responses to their questions.

- Follow up with medical providers for status on injuries, treatment, and authorizations for future medical care. 

- Prepare a demand packet consisting of medical records, bills, photographs, and all other pertinent case information. 

- Document all information and case notes in Customer Relationship Management (CRM) software [AbacusNext and FileVine experience preferred].

- Report cases for Medi-Cal and Medicare governmental liens, and collect final lien amounts from any health insurance carriers.

The applicant must be reliable, detail oriented, and able to communicate effectively with clients in English and Spanish, with medical providers and office managers/administrators, and attorneys to complete their assigned tasks efficiently, effectively and in a timely manner.

The position is Full-Time, Monday-Friday, 9 AM to 5 PM and may require overtime during the week or on weekends during peak business. 2-3 years of experience is required.

Please email resume for consideration.

3 year minimum experience!

Job Type: Full-time

Pay: $23.00 - $35.00 per hour


8 hour shift

Day shift

Monday to Friday

Ability to commute/relocate:

Tustin, CA 92780: Reliably commute or planning to relocate before starting work (Required)


Microsoft Office: 1 year (Preferred)

Medical Case Managment: 2 years (Required)

Work Location: In person