Vacancy expired!
- Detailing resolutions in the banks Knowledge Article System.
- Develop and improve monitoring dashboards, and alerts process to increase availability of the application.
- Perform troubleshooting/debugging, issue triaging.
- Develop/Improve Production Readiness process to ensure the team is ready to support features deployed to production.
- Coordinate application maintenance activities, such has OS upgrade, Disaster Recovery exercise, etc.
- Provide off hours on-call critical issue on a rotational basis in support of service recovery events
- Off hours release / deployment support and application health validation as requested.
- Working with Team Leaders to craft and implement process improvement in our production services and operations.
- Bachelors degree in Computer Science or related field.
- More than 3 years of validated experience supporting deployment, operations and support for critical applications and supporting infrastructure.
- Exposure to PCF (Pivotal Cloud Foundry) or Spring boot.
- Batch Cycle knowledge, Control M, SQL, Mongo, Oracle
- On-Call responsibility supporting service recovery events and post incident processes.
- Excellent customer service and trouble shooting skills.
- Excellent organizational, interpersonal, and oral/written communication skills.
- Ability to prioritize and work on multiple tasks simultaneously.
- Strong problem-solving and decision-making skills as well as poise under pressure.
- Accountability to work independently
- Broad knowledge of Web technologies: languages, frameworks, techniques, industry trends, etc.
- Experience in troubleshooting/debugging application issues.
- Solid understanding of application architecture: application layer, database layer, network layer
- Web Services Technology: SOAP and REST.
- Experience with configuring System Monitoring Tools and processes.
- IT service management processes. Organizational Change, Incident management, Problem management, Root Cause analysis
- Knowledge of CICD technology such as Bitbucket and Bamboo.
- ID: #46115331
- State: California Sanfrancisco 94102 Sanfrancisco USA
- City: Sanfrancisco
- Salary: USD TBD TBD
- Job type: Permanent
- Showed: 2022-09-30
- Deadline: 2022-11-27
- Category: Et cetera