Spa Men's Concierge

We invite you to join the world of luxury hospitality at Fairmont Grand Del Mar, as our new Spa Men's Concierge.ResponsibilitiesThis individual will maintain the day-to-day operations of the spa facility to ensure a smooth, five-star performance while exceeding every guest’s expectation all while maintaining a positive working environment.Accountable for all public area operations locker room area.Create and maintain a professional, safe, nurturing and healing environment where the experience at the Fairmont Grand Del Mar lends itself to making a difference in our guest’s lives.Provide personal attention to the guests/members to ensure a pleasant visit for each guest and maintain effective guest relations.Prepare locker room and whirlpool equipment and supplies dailyReplenish guest amenities and towels as necessary to include wellness table snacks, lounge area and locker room; keeping area immaculate.Perform daily general cleaning and minor maintenance tasks in the facility.Stay current on all department information, become well-versed and trained in its application and train locker room staff accordingly.Take ownership of any guest or staff related problem and handle accordingly.Assure a clean, crisp and sanitary spa.Work cooperatively and professionally with all departments.Comply with all Grand Del Mar safety and health policies and procedures.Attend regular department meetings as directed by the Spa Operations manager or Director of Spa.Conduct tours of the facility.Keep management informed with all guest, staff and program issuesOther duties as assigned by Lead Attendant or Manager to include special projects and/or basic maintenance of the facilities