Sr. Manager, IT

SVB Financial
Santaclara, CA
28 Nov 2024

Vacancy expired!

BE PART OF A BANK LIKE NO OTHER.

When you work with the world's most innovative companies, you know you're making a difference.

Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.

They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.

Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply. Job Description Sr. Manager, Software Development

Silicon Valley Bank is the most sought-after financial partner in the global innovation economy. We bring together entrepreneurs, investors, venture capitalists, and private equity firms to move their bold ideas forward, fast. Our clients define what comes next.

In the past 35 years, we have accumulated more experience with start-ups and high-growth tech than any other company in the world. In fact, majority of the most compelling Fintech disruptors bank with us. Our clients include: Beyond Meat, Shopify, HelloFresh, Cloudera, and Andreessen Horowitz, just to name a few. We help our clients grow, too. More than half of the innovation companies that completed an IPO in the last two years were our clients.

As a Sr. Manager, you will be part of theDigital Service Technology Engineering teamand will be responsible for overall delivery of solutions and APIfor our direct channel platform,including design, technology insertion, development, testing, deployment and sustainment.You'llwork collaboratively with implementation partners and technology stakeholders to drive change in the most effective way possible, leading the project planning and execution through agile methodologies.You'llmanageand growateamof developers andqualityengineers,andguide themin the development and delivery ofnew features for the Client facing banking application platformbuilt onJava/Springboot and third-party integrations

Once Here You Will:
  • Mentor and coach teamofsoftware engineers andquality assurance engineerson best practices, system design principles,and software engineering industry trends
  • Champion application development security best practices across all engineering efforts
  • Build authentic relationships with the team and business partners that empower them to lead long-term collaborations across the organization and deliver successful business outcomes
  • Anticipate the needs ofcustomers;focus work processes on customer satisfaction
  • Motivate, retain,and develop key staff;promote career development of team members
  • Lead, influence,and develop peers on project teams so that project goals are achieved
  • Handle ambiguity and function effectively in a matrix organization
  • Empower teams to innovate and create an agile environment that supports change
  • Exhibit"make it happen" and "find a way" attitude
  • Handlegeneralleadership andadministrative duties associated with managing a team of several direct reports
  • Work closely with program managers and other technical managers to define and plan development projects
  • Hold team accountable for compliance to all SVB standards, policies and procedures

What You'll Bring:
  • People developer with a passion for helping individuals set goals, achieve personal and professional success, and produce exceptional work
  • Proven track record in building, sustaining and navigating stakeholder relationships in and outside the organization, withfact-based decision making and effective approaches to conflict resolution
  • Proven experience in building a highly performing team and driving technical excellence and ongoing improvement in all aspects of software engineering delivery and quality
  • Experience in all aspects of software delivery management - analysis, design, estimating, and implementing technology architectures
  • Strong understanding of design principles, technically scalable data modeling, development best practices, secure coding discipline andquality in all code entering the code base
  • Ability to execute and prioritize multiple tasks, initiate and conduct meetings with team and peers
  • Must have proven experience managing teams of at least8to12resources
  • Must be willing to engage with and build relationships with a global team which will involve some early morning or late evening meetings
  • Problem solver who valuesinput from various experiences, seek out information to keep the team on track and voice opinions on the most effective way forward
  • Must be able to work creatively, calmly, flexibly and under tight deadlines to respond quickly and positively to shifting/multiple demands and opportunities
  • Proficiency with operational support processes and project management methodologies, tools and processes
  • Ability to construct presentations and communications in a logical manner, sensitive to diverse audience's needs
  • A bachelor's degree is required, preferably in Computer Science, Software Engineering, or other related engineering discipline
Required Skills:
  • Passion for application development security and related certification is a strong plus (i.e. CISSP)
  • Strong understanding of authentication and authorization methods and controls around machine-2-machine space.
  • Strong understanding of privileged access management.
  • Expertise with MFA authentication mechanisms and industry/technology advancements and trends
  • Experiencewithenterprise architecture best practices, specifically in application, infrastructure and api security and standards
  • Good knowledge of APIs, Microservices Architecture, Service Registry etc. design best practices
  • Preferred experience with the following:
    • Experience with REST/SOAP APIs (XML, JSON), OpenBanking, PSD2, OFX/FDX standards.
    • Experience in payments domain.
    • Experience with Springboot, Kafka and event driven architecture
    • Deep involvement in at least one end to end cloud migration projects preferred
  • Operationally Focused: Passionate about monitoring, resiliency, uptime, performance and automation as well as security
  • Deep understanding and experience working with DevSecOps
  • Cloud experience is a must to have with working knowledge of the following
    • Well versed in AWS services for monitoring, logging, metrics, high availability, and automation
    • AWS Cloud Infrastructure & Managed Services (EC2, DynamoDB, RDS, Lambda)
    • Infrastructure as code (Terraform, Gitlab CI/CD) principles,
  • Good experience and knowledge of database and database integration tools
  • Experience with enterprise integration services/solutions
  • Implementation experience with SAAS/PAAS based solutions
  • Experience with budget discipline, estimations/sizing, contract negotiations & oversight as well as technical vendor relationship management
  • Working knowledge of Jira/Confluence or similar collaboration and work management tools
  • Knowledge of agile software development practices and release management
  • Prior experience with regulated financial organizationspreferred

Critical Leadership Capabilities
  • Building People Capability
    • Engages with employees to develop a clear perception of long-term capabilities/potential, and to provide balanced feedback/guiding principles
    • Gives practical support and guiding principles for growing capabilities, not just technical skills
    • Systematically develops employees through stretch assignments with specific competency development goals
    • Uses informal and structured approaches to career development to focus on individual improvement over time
    • Supports promotion of own people when talent is needed elsewhere and provides individuals with development opportunities
    • Staying current with emerging technology trends.
    • Effective Communication: Excellent listener; proven collaborator with superiors, peers and staff
    • Enjoy problem solving: Ability to find creative and reliable solutions to complex problems
  • Collaborating and Influencing
    • Negotiates with a genuine give-and-take approach, where parties act as true peers and decisions are shared
    • Spends time identifying all stakeholders necessary and meets or connects with all of them, neglecting no one to shape a collective consensus
    • Identifies opportunities to build relationships that will help others achieve their objectives and reaches out to those people or new people
  • Driving Results
    • Has a passion for achieving excellence in delivery, solving complex problems, and takingownership
    • Automation Driver: Constantly look for automation opportunities
    • Sets continually higher goals that are ambitious but realistic for self and team, geared to organizational objectives
    • Focuses on new business opportunities that enable business development targets to be exceeded

For nearly forty years, SVB Financial Group (NASDAQ: SIVB ) and its subsidiaries have helped innovative companies and their investors move bold ideas forward, fast. SVB Financial Group's businesses, including Silicon Valley Bank, offer commercial, investment and private banking, asset management, private wealth management, brokerage and investment services and funds management services to companies in the technology, life science and healthcare, private equity and venture capital, and premium wine industries. Headquartered in Santa Clara, California, SVB Financial Group operates in centers of innovation around the world.

2021 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license. Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq: SIVB ).

SVB Financial Group is an equal opportunity employer.

At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.

Silicon Valley Bank is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK under No. FC029579. Silicon Valley Bank is authorised and regulated by the California Department of Business Oversight and the United States Federal Reserve Bank; authorised by the Prudential Regulation Authority with number 577295; and subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.