Sr. Staff Systems Architect, Cloud Infrastructure

This position reports to: Director, Systems EngineeringSystems Engineering provides infrastructure and related services to the rest of the business. We enable the global cloud where our ServiceNow SaaS offering lives. Our internal customers are growing rapidly, both in footprint and in complexity. To accommodate this, we are increasing our focus on software-defined infrastructure and adopting new methods and technologies.As a member of the Architecture team you will provide technical oversight, thought leadership, an example for our rising stars to follow, and act as an information conduit to leaders. For the right candidate, this position offers high work-product visibility, access to leadership and senior technical staff, substantial breadth of technical responsibility, and the opportunity to shape the skills growth of other engineers. This position also reflects a deliberate investment in architecture. Our success will have a direct impact on the success and growth of the teams you support.What you get to do in this role:Provide technical oversight on implementations owned by Systems Engineering teams around the world.Drive significant and impactful technical changes through the organization.Mentor and cultivate the skills of other Systems Engineers.Create and reinforce pragmatic processes to enable engineering teams to create appropriate architectures.Decompose large work scopes into chunks manageable by less senior Systems Engineers.Define, document and review infrastructure and software architectures for new systems.Identify and evaluate strategic technologies and technical approaches for fitness, advocate for their adoption, and propose skills-training regimens to facilitate their support.Get your hands dirty with implementations, opportunistically and occasionally.