Store Operations WW Program Manager

Bayside Solutions
Cupertino, CA
20 Mar 2025

Vacancy expired!

Store Operations WW Program Manager

W2 Contract - Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally, candidates for this position must qualify as a W2 candidate.

Salary Range: $135,200 - $156,000 per year

Location: Cupertino, CA - Hybrid Role

Description We are looking for an outstanding Program Manager that is skilled at planning, creating, building, leading, ideating, and executing tools, programs, and resources that enable and equip teams and leaders to best care for customers. This Program Manager will deliver on Company's goals and objectives for Retail by giving teams everything they need to remove friction in the customer experience while ensuring leaders are equipped and supported in leading their teams.

Role and Responsibilities
  • End-to-end oversight and coordination of worldwide programs that empower leaders and teams to better serve customers
  • Create project work-back schedules, manage timelines, identify risks and dependencies, and scenario plan as needed.
  • Lead program implementation including follow up and feedback loops to further evolve and adjust key programs
  • Work with cross functional partners to drive continuous improvement of programs and performance to drive the overall customer and team experience and increase ownership
  • Create and implement change management strategies and plans to improve adoption of tools, processes, behaviors to impact performance
  • Be able to effectively interact and influence all levels in the organization and to think globally and act strategically
  • Define success metrics of strategic initiatives for field leaders and teams
  • Develop business requirements for upgrading and implement solutions
  • Influence and lead through formal and informal channels

Key Qualifications
  • Demonstrated success in prioritizing, planning, and executing strategies
  • Highly organized with great documentation skills.
  • Ability to effectively engage in high level, self-directed time management and prioritization of workload
  • Action oriented and motivated to do what's best for the customer and Company, often anticipating and adjusting for problems and roadblocks.
  • Ability to work in a fast-paced environment and make decisions quickly, sometimes under tight deadlines and pressure.
  • Proven success in team environments demonstrating shared responsibility and accountability with other team members.
  • Excellent verbal and written communications skills with ability to tailor communication and style to differing audiences.
  • Strategic thinker with a proven ability to analyze, identify trends, process, and effectively present data and information
  • Operate at both strategic and tactical levels, and move quickly between the two
  • Strong interpersonal skills and experience navigating challenges with empathy
  • Ability to learn and use existing tools, including Project Management Tools
  • 3+ years Project Management experience
  • Other duties as assigned

Education
  • BA/BS required
  • Additional Requirements
  • Some travel required
  • ID: #49503006
  • State: California Cupertino 95014 Cupertino USA
  • City: Cupertino
  • Salary: USD65 - USD75
  • Job type: Contract
  • Showed: 2023-03-20
  • Deadline: 2023-05-19
  • Category: Et cetera