Strategic Initiatives, Senior Manager

The Strategic Initiatives, Senior Manager is a critically important role driving high-impact strategic insights, initiatives, and executive decision-making for ServiceNow’s President of Global Customer and Field Operations.

As a member of the Office of the President you will play a key role in shaping how we go to market globally and are expected to incubate and drive the execution of key strategic work globally while working cross-functionally with senior leaders across the business. The individual should be able to operate at an elevated breadth across the organization, dive deep into solving problems while maintaining a broad perspective. We are looking for a candidate who is a strategic thinker, problem solver, and collaborative team player. The ideal candidate is a self-starter who can thrive in high growth, fast-paced environments, working across many stakeholders. This role will offer an incredible opportunity for a career in the technology industry and is a springboard into functional roles in our GTM organization.Role & ResponsibilitiesRepresent the President’s office and partner cross-functionally, incl. extended GTM, Operations, Marketing, Product Marketing, Product teams, etc. to incubate and drive execution of high-visibility strategic initiativesDrive best-in-class end-to-end management for such initiatives that drive growth and operational excellence for the companyBuild consensus with cross-functional collaborators, including proper hand off to relevant stakeholders for execution of initiatives over long-termDevelop strategic insights and high-impact analyses for the President of Global Customer and Field Operations and his executive leadership team on a range of priority topics such as GTM execution, market positioning, and business performanceEnsure consistency and clarity of executive strategy and narrative across different executive touchpoints, adapting to evolving business priorities and leadership needsDevelop structured executive level compelling recommendations, communicated in high-quality output