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- Responsible for creation, maintenance, and termination of Active Directory accounts. This includes individual and group mail accounts, distribution lists, share groups, security and permissions. (20%)
- Perform routine account administration on a range of applications, databases and user accounts, in line with company’s policies and procedures. Examples include: JDE, SAP ESS & HR, Autoway and others. (20%).
- Create and maintain all AS/400 profiles and menus (5%)
- Coordinate return of computer assets upon employee terminations. (5%)
- Coordinate with managers to handle ad hoc projects (i.e. annual audits) (15%)
- Maintain SLA’s and audit compliance with the business units. (5%)
- Design and implement new processes and procedures to handle business growth and maturation. (10%)
- Make recommendations to management regarding improvements, and concerns. (5%)
- Handle customer escalations, communicate with upper management as necessary (10%)
- Monitor processes as outlined by Security team to ensure safe practices at the Help Desk. (5%)
- Bachelor\'s degree or equivalent from an accredited college or university
- Minimum 5 years in a technical related field and minimum 3 years prior supervisory experience
- Excellent organizational and communicational skills; ability to interface with all levels of management
- Excellent analytical and problem-solving skills
- Detail- oriented
- ID: #49026819
- State: California Fountainvalley 92708 Fountainvalley USA
- City: Fountainvalley
- Salary: $77,510 - $110,836
- Job type: Permanent
- Showed: 2023-02-05
- Deadline: 2023-03-13
- Category: Et cetera