Surround Systems Configuration Analyst

Solugenix Corporation
Los angeles, CA
20 Jun 2024

Vacancy expired!

Surround Systems Configuration AnalystLos Angeles, CA

6-months contract

Job ID 2022-7478Solugenix is assisting a client, a health insurance company, in their search for a

Surround Systems Configuration Analyst. This is a 6-month contract opportunity based out of Los Angeles, CA.

Job SummaryThe Surround Systems Configuration Analyst is responsible for the more complex technical and analytical work related to the maintenance, update, etc. of the configuration of the Client Health Plan Surround Systems, applications, and databases (e.g., Clinical Care Advance (CCA) and Process Communication Tracking (PCT)). This position serves as a subject matter expert who can proactively identify and independently rectify issues and opportunities for configuration improvements. As the subject matter expert, this position performs peer review and applies advanced skillset to ensure quality of the work product. This position collaborates closely with peers and management within the department as well as throughout and outside of the organization to trouble-shoot and facilitate the maintenance and update of the most complex configuration of the various modules of our surround systems, applications, and databases as well as facilitate end-to-end interdepartmental and enterprise projects. This position also provides well thought-out recommendations for vendor enhancement of the surround systems products.

Qualifications:
  • Advanced understanding of managed care operations (including, but not limited to, health services/medical management/population health management, appeals and grievances, etc.) and the systems that support these operations
  • Advanced knowledge of and experience with health plan systems configuration (especially for health services/medical management/population health management as well as appeals and grievances systems, applications, etc.)
  • Knowledge of and experience with utilizing SDLC and related configuration change management methodologies, standards, and best practices
  • Strong communication, analytical, organization, and time management skills
  • Able to manage projects and initiatives end-to-end
  • Able to meet strict, tight deadlines with a high level of accuracy
  • Able to prioritize multiple tasks
  • Able to work collaboratively with various levels of peers and management throughout the organization.

Responsibilities:
  • Manage surround systems configuration (including, but not limited to, letter templates and attachments, forms, fields, placeholders, concepts, case templates, action items, code tier classifications, routing of cases, etc.)
  • Facilitate production controls and system configuration data codification.
  • Monitor and review systems edits, response time issues, etc. and conduct related advanced root cause analysis to identify issues and provide well thought-out recommendations for resolution. Identify and facilitate the implementation/enhancement of systems, process improvements, and best practices.
  • Interface and collaborate with peers within and outside of the department and the organization to support configuration management best practices, systems enhancement processes, management of the system configuration life cycle management project/program plans, tracking of configuration change operational issues and resolution
  • Perform peer review for all levels of staff and apply advanced skillset to ensure quality of the work product.
  • Perform other duties as assigned.

About the ClientOur client is one of the world's leading health insurance companies based out of Los Angeles, CA.

About SolugenixFor over 50 years, Solugenix has been a global technology development and services firm with locations in California, Arizona, India, and the Dominican Republic. As a pioneer in Professional Staffing and IT Consulting, we have partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others who look to Solugenix to be their trusted partner in providing professional staffing, non-IT and IT solutions.We live our core values in everything that we do, starting with “doing the right thing” for our employees/contractors and “committing to client success.” This is a big part of how we continue to make lists like “2019 Forbes Small Giants”. We also forge strategic partnerships with vendors and corp-to-corp candidates (C2C) that share our core values and encourage you to partner with us.In addition to generating ground-breaking, industry-defining solutions for our clients and our own projects, we partner with clients with whom we share core values and a common professional culture to help them find talent for their valuable opportunities. At Solugenix, we invest in the personal development and growth of every individual. While this is a position with one of our esteemed clients, Solugenix will continue to invest in your personal growth and development, providing you with a successful career as well as ensuring client success.
  • ID: #43359454
  • State: California Los angeles 90001 Los angeles USA
  • City: Los angeles
  • Salary: $70 - $75
  • Job type: Contract
  • Showed: 2022-06-20
  • Deadline: 2022-08-12
  • Category: Et cetera