Technical Assistant, Level II

Position SummaryThe Technical Assistant II (TA) is accountable for overseeing all incoming and outgoing media to and from clients as well as outsourced vendors. TA’s are accountable for tracking and managing all digital information through the CG pipeline. Serves as the liaison for digital resources and data pipeline information between Production, CG Supervisors, Artists, and Technical Support Staff.What You’ll DoLoad all incoming scans and digital deliveries from an outside post facility and on-set artists and supervisors

Handles the output of all hi-res images for digital delivery to client

Use proprietary tools to convert files and apply look up tables

Ensure that files are converted and loaded properly by consulting with Color Science team

Clearly communicating any issues or problems with deliverables to production

Manage, track, and review all work sent out to and received by third party partners and shows and communicating any information to appropriate parties as it relates to this process

Package up and QC assets as requested by clients

Unpacking and integration of deliverables back into the ILM pipeline

Interacting with Show Supervisors, Production Engineering, and CG Artists as needed to ensure smooth flow of data in and out of the studio

Transcoding of file formats and monitoring of file transfers to and from various sources

Assisting with distribution, debugging, and processing of work coming back

Working closely with Production Assistant/Coordinator in charge of communicating with External Vendors

To ensure images or assets are maintained within ILM’s current security standards

To notify management of any security breaches or misuse of company or client assets

Communicating directly with key production, artistic and assist personnel internally

Communicating directly with third-party partners when needed. Communication is preferably handled through the shows’ Production

Documentation and dissemination of current operating procedures

Timely reporting of equipment or system failures to the engineering staff

Knowledgeable about ILM coding standards and provide proper documentation for any tools created

Provide training and assistance to new co-workers on toolsets and workflows

What We’re Looking ForBachelor’s degree in Computer Science, Film Production or equivalent degree

1-2 years relevant work experience

Excellent verbal and written communication skills required. Strong people skills and the ability to effectively interact with diverse personalities

Proven ability and experience working well on teams

Strong time management skills; Ability to multi-task and prioritize

Aesthetic eye and/or artistic background highly desired

Familiarity with film and video post-production and/or computer graphics techniques highly desired

Proven ability to work autonomously and in team settings

Highly motivated

Strong problem solving skills

Ability to adapt to a high pressure, fast-paced, dynamic environment

Ability to work shift hours as required

High technical quality control

To have a strong work ethic with dedicated and high customer service

Proven Knowledge of and experience with Mac, Linux & Windows operating systems

Knowledge of scripting language (e.g. Python, Perl) and programming language (e.g. C/C, Java) is desired

Knowledge of, and experience with, 3D animation software (e.g. Maya) highly desired

Database knowledge preferred (e.g. Oracle, Redis, MongoDB, Cassandra)

Knowledge of networking, tape backup systems, hardware a plus

VFX, Feature Animation or Episodic production experience a plus

Location: San Francisco,CaliforniaJob Posting Company:The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.