Technical Customer Support job vacancy

Vacancy expired!

Our Tech Customer Support team oversees all technical support operations. The Technical Customer Support Specialist will interface daily with customers to ensure satisfaction and problem resolution. This role requires specific technical skills to successfully troubleshoot product issues and recommend solutions. This is a hybrid role requiring 2 days in office and 3 days working from home.Great benefits and company culture!

What You'll Do:

Provide high-level, customized assistance to our customers
Diagnose and troubleshoot software and hardware problems
Help our customers install, set-up, and troubleshoot
Provide customer support through chat, over the phone, and by email through company CRM system

What experience you need:

Strong troubleshooting skills
Strong written and verbal communication skills
1-2 years of customer facing technical support experience
Passion and enthusiasm for the customer's unique needs
Certification or Degrees in Computer Science

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

ID: #43710587
State: California San diego 92121 San diego USA
City: San diego
Salary: US45000 - US62000 per annum
Job type: Permanent
Showed: 2022-06-30
Deadline: 2022-08-28
Category: Technical support