Technical Program Manager

Job Description

• Manage key reports,includestracking weekly headcount, travelandengineering metrics and buildingdashboards to update the management team
• Develop presentations andcommunicateseffectively todeliverstrategy, vision, business cases, work efforts, business outcomes and measurementsbeingconcisewith high level of engagement
• Contribute to key global employee communications channels (intranet, ESNs- employee social networkslikeslack etc., videos, email, etc.)
• Manage master content calendar, ensuring cohesive narrative across channels and platforms
• Work withEngineeringManagersto translate technical topics into easy to understandand relevant language and publish blogs on a regular cadence
• Developstrategy, detailed organizational planning and logistical execution of all major events for the group (all hands, QBR, offsites,etc.)
• Onboarding newhires.Planfor new employees and ensure a successful, productive day 1orientationexperience. Includes office space, equipment requests, meeting schedule, preparing work area and being admin point of contact for new employee.

Qualifications

• 3-4years' experiencein a Program Manager role with experience resulting in measurable results. Experience working with external clients and/or partners.
• Cross Functional Leader with the ability to lead meetings with external partners to discuss program details.
• Goal oriented with a strong sense of ownership and the ability to collaborate with other team members
• Excellentverbal and writtencommunicator.Passionate, hard-working, self-starter with a positive, can-do attitude
• Problem-solving, strong attention to detail, resourcefulness and ability to learn quickly
• Comfortable juggling multiple taskswithability to prioritize responsibilitieswithgoodtime management
• Strongwillingness to help and support, comfortable working with limited direction andopen to deal withambiguity
• Proactivity in a fast-paced, ever-changing environment
• Positive attitude with strong interpersonal skills andcan-do approacheven in stressful situations
• Willingness to follow through and do what it takes to get the job done

JV19

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date.VisitourCandidate FAQ page to learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [emailprotected]for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office,including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to workwithin their state, province, region, or country of employment.