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- Work with product managers, designers, engineers, and other researchers (both qualitative and quantitative) to prioritize research opportunities in a fast-paced, rapidly changing environment.
- Collect and analyze user behavior by leading “Wizard of Oz” studies, usability lab studies, surveys, field studies, in-the-wild studies, literature reviews, experiments, etc.
- Understand and incorporate technical and business requirements into research
- Generate findings, recommendations, and reports based on user research.
- Advocate research findings to diverse audiences through written reports and presentations compellingly.
- Work with product teams to identify metrics for user experience, and track impact of product changes on these metrics.
- MA/MS or more advanced degree in education in UX research fields - Interaction, Human Factors, Cognitive Science, Psychology, or other field emphasizing human behavior.
- At least 7+years experience in conducting user research in industry settings.
- Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
- Detail oriented, with experience independently planning, executing, and analyzing qualitative research projects.
- Ability to communicate complex research concisely and effectively to product stakeholders.
- Excellent communication, interpersonal, collaboration and negotiation skills. Listening to others and humbleness are keys to success.
- Fluent in prioritizing and managing multiple projects.
- Flexibility in adapting to changing schedules and different projects.
- Experience with a broad range of qualitative UX research methods is a must.
- Familiarity with computer operating systems from the technology perspective.
- Past experience working in B2B products
- Background with both qualitative and quantitative is a plus.
- Track record leading or executing research projects from start to end while involving stakeholders appropriately at each stage of the product lifecycle
- ID: #50000695
- State: California Sanjose 95101 Sanjose USA
- City: Sanjose
- Salary: $70+
- Job type: Contract
- Showed: 2023-05-26
- Deadline: 2023-07-14
- Category: Et cetera