Video Engineer (OTT and VOD)

12 Nov 2024

Vacancy expired!

Our client is looking for Team Leads in San Diego for the Service Operations Center (SOC) to support the growing number of OTT customers in VOD and Live streaming platforms.

Minimum requirements• 5+ years experience in VOD (Video On Demand) and Live streaming• Trouble-shooting experience

Responsibilities• Lead the SOC team to maintain, support, and manage E2E solution in production• Team will be responsible for constantly monitoring the health of all service to ensure service availability & maintain high reliability on end-user’s experience• Team is responsible to maintain, support & manage E2E solution in PROD environment• Will be directly responsible to resolve the customer queries on-time with prompt communication.• Identify & prioritize the incidents for immediate resolution and service restoration• Maintain history of all the communication to create knowledge base• Daily/Weekly/Monthly reporting

  • ID: #22596734
  • State: California San diego 92101 San diego USA
  • City: San diego
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2021-11-12
  • Deadline: 2021-12-19
  • Category: Et cetera