Voice Infrastructure engineer- Remote

16 Aug 2024

Vacancy expired!

Role 1:Skill level :Administrator role trouble-shooting private wires (automatic ring down circuits), front room support to include MACD activity which is inclusive of private wires adds/deletes, tv audio, touch turret deployment and basic troubleshooting. Hours needed:M-F - available at 6:00 AM Pacific to 3:00PM Pacific and may require additional support hours for APAC and EU. Currently, 1 year engagement. Components to support:Touch Turrets Nice RecordingNTR six servers integrated with Cisco NTR two servers integrated with Unigy Blue Wave only on Unigy side for reconciliation interface between trading and Compass. Compass is a monitoring tool to ensure compliance of recorded calls. MIFID in Europe.ACCM - EU and APCCMs- US Media gateways NA - connectivity to TV audioMedia gateway EU and AP used for E1's Role 2:Skill level :Level II or III role that has worked with Cisco Telephony and Suite of Unified Communication products. Hours needed:M-F - generally 8:00 AM Pacific to 5:00PM Pacific will require after-hour support for applying patching, upgrades, certificate management etc. Currently, 1 year engagement. Components to support:CUCM working knowledge of SIP and SIP PhonesUnity Connection Digital networkingExperience Supporting large scale telephony implementations using Cisco Call manager (CUCM), CUC (Unity Connection) multiple clustersDial Plan Understands 10 digit / 5 digit/ E.164 internal dialing implementation via CUCMJabber Discovery, implementation and Support of IM ClientMS Teams Know product basics callingCisco UCS on-prem infrastructure support UCS BE7k series CIMC remote supportCisco Expressways MRA - 14.x know interworking sVMware Understand ESXi Virtualized infrastructure, how to navigate VSphere (VCenter)CCUC Cloud Connected UCCisco TAC know how to open TAC CaseIP V4 subnetting, DNS, DHCP, SIP Special: + skillsKurmi Unified Provisioning Manager - Familiarity with use of system for on-boarding/ off boarding MACsLogic Monitor monitoring toolOracle/Acme SBC

  • ID: #44910052
  • State: California Irvine 92618 Irvine USA
  • City: Irvine
  • Salary: USD TBD TBD
  • Job type: Contract
  • Showed: 2022-08-16
  • Deadline: 2022-10-14
  • Category: Et cetera