Workplace Experience Coordinator

Description Job Summary:The Workplace Experience Coordinator will serve as the first point of contact at the front desk, primarily handling email and ticket responses through a client portal. Occasional phone responsibilities are included. This role involves responding to building-related requests, managing badges and registrations, conference room oversight, and performing regular floor checks for office upkeep and restocking.Key Responsibilities:

Workplace Services Coordination:

Provide administrative support for workplace services, including front desk reception, conference room management, A/V support, and event coordination.

Oversee office amenities such as food services, office supplies, mail, document archiving, and pet programs.

Manage building and equipment requests, coordinate vendor services, and ensure vendor compliance with documentation and insurance requirements.

Client Relations:

Respond to internal client requests, including conference room booking, badge and registration processing, and general inquiries.

Address customer requests and complaints in a friendly, solution-oriented manner.

Workplace Experience Support:

Assist the Workplace Experience leadership team with administrative tasks such as invoice processing, travel arrangements, expense reporting, and meeting coordination.

Maintain databases and digital tools to support workplace services, ensuring data accuracy and compliance with brand standards.

Support the onboarding process for new team members and third-party service providers.

Participate in move meetings to coordinate office relocations with clients and attend to Business Continuity planning.

Physical Office Maintenance:

Conduct routine floor walks to restock pantry items, check conference rooms, and maintain general office cleanliness.

Requirements

Requirements:

Education and Experience:

High school diploma or GED required.

1-2 years of related experience in a front desk or reception role.

Skills:

Excellent communication skills, with the ability to comprehend instructions, write reports, and effectively engage with clients and coworkers.

Warm, welcoming demeanor with strong interpersonal skills; enjoys engaging with new people.

Ability to perform basic financial calculations and understand financial terms.

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint, etc.) and comfortable with new digital tools and mobile technologies.

Basic analytical and problem-solving skills, with the ability to follow general instructions in standard situations.

Physical Requirements:

Ability to lift and carry up to 50 pounds, as well as climb stairs and ladders as needed for warehouse operations.

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .