Zendesk Administrator Full-Time opportunity (100% remote considered)

25 Nov 2024

Vacancy expired!

Job Title

Zendesk AdministratorFull-Time opportunity (Opportunity to work 100% remotely)Office in Mountain View, CA Provide operations support with Zendesk, Working through feature requests, Customization, and MaintenanceManage end to end new feature deployments from internal testing to final releaseUse analytics to improve ticket detection and automating flow.Actively look for opportunities how Zendesk can improve our business to support broad customersCollaborate with engineering and product teams to integrate Zendesk with our productsInterface with Zendesk regarding outages and support requests.Maintain an expert-level understanding of all Zendesk enhancements, changes, and releases. Basic Qualifications: BA/BS degree in Computer Science, Computer Engineering or related technical fieldsMinimum of 2 to 3 years of experience in Zendesk administrationMinimum of 2 Years of Programming experienceMinimum of 3 Years of project management experience communicating with internal and external stakeholdersworking knowledge of developer tools including Zendesk SDK and ADIs

  • ID: #23458636
  • State: California Mountainview 94035 Mountainview USA
  • City: Mountainview
  • Salary: Depends on Experience
  • Job type: Permanent
  • Showed: 2021-11-25
  • Deadline: 2022-01-10
  • Category: Et cetera