Vacancy expired!
- 4+ years of Application Support, System Support or similar role providing end users application and training support, resolving issues and recommending and implementing solutions
- 2+ years supporting ETRM application
- Administer application configuration, security, licensing, and renewals
- Provide support for integration with other applications, including API, scripts, etc.
- Provide internal controls information, including controls for Sarbanes Oxley (SOX) designated applications, to the compliance team
- Manage vendor relations from the technical perspective, and utilize the vendor and other support options to resolve issues that are beyond internal application expertise
- Coordinate changes through the change control process, including testing & obtaining signoff from business and Information Technology approvers, and monitor implementation and impact of changes