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DescriptionJob summaryHave you ever thought about helping implement innovative cloud computing solutions and solve technical problems for our mission critical customers? Would you like to do this using the latest cloud computing technologies? Amazon Web Services is a dynamic and rapidly growing business within Amazon.com. We are building some of the largest and most complex distributed systems in the world, and we need world class people to help us implement and operate them.The AWS Intelligence Initiative program is seeking a talented people leader with a strong technical background, to lead a unique training and onboarding program for technical engineers that provides the opportunity of deep technical training and onboarding including rotational hands-on exposure and working side by side with top AWS Engineers across many of AWS’ most popular products. We are seeking a leader who would be interested in the opportunity to work with some of the best and brightest engineers and technical leaders, while breaking new ground for mission critical customers by delivering trained personnel to deliver agile software services and infrastructure.Our team is looking for a highly motivated leader to own and grow a team of highly skilled Technical Engineers, who will deploy and operate AWS Services for critical workloads in key strategic Regions. As the leader you will interact with the AWS Region Services leadership team and operational leaders across AWS to understand how to best position the engineering team to deliver on current and future needs of each service teams to help continue to scale the AWS organization.This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.The pay range for this position in Colorado is $133,000 - $180,000 annual base salary only; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.Key job responsibilitiesThis role consists of owning and growing a team of skilled Engineers providing 24x7 operational support for critical software infrastructure components upon which internal and external customers rely. The successful candidate will own and actively manage hiring and developing the best talent for this team along with keeping a high bar for the team consistent with Amazon leadership principles. You will be passionate about working at AWS and live our credo of “Work hard. Have fun. Make history.” You will need to quickly adapt to new development environments and changing business requirements, learn new systems, and find creative and scalable solutions to difficult problems when required with limited guidance. You will take the lead in hiring quality personnel who not only fit the needs of the current organization but also will allow the team to scale with platform and service growth. You will coordinate with Amazon recruiting staff to evaluate potential candidates, participate in phone screens and provide relevant guidance and feedback during on-site interview loops. You will also be responsible for ensuring that proper training takes place for all new hires. You will be expected to drive operational excellence in everything we do. This includes creating sane processes and procedures, then automating them to improve efficiency in our day-to-day tasks and projects. You will own and develop the relationship with your customers and internal stakeholders to ensure Amazon Intelligence Engineers are aligned to team roadmaps. You will develop and drive the organization’s strategy which includes mentorship and development of Engineers and their ability to drive delivery and results.About the teamInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS 5+ years of solid LINUX system administration experience, either as an individual lead or manager 4+ years experience leading a high-performing engineering/operations/systems administration team 3+ years experience with the following technologies: Systems administration (Linux, Apache), Networking (DNS, TCP/IP, SSL, DHCP, Load Balancing), programming / scripting (Java, Perl, Ruby, Bash, C#, and/or PHP) 1+ years experience with event/incident escalation management 1+ years experience with hiring and developing employees including training needs Higher Education degree in Computer Science/Engineering or other technical degree, and/or related experiencePREFERRED QUALIFICATIONS Interest or experience in training personnel and passionate about mentorship and career development Experience working in mission-critical, operations support environment amongst geographically dispersed teams Ability to interact with other teams to diagnose and solve technical problems· Experience driving large, cross-organization initiatives Strong sense of ownership, urgency, and drive Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment Recruiting Operations leadership experience within a high growth tech company Experience with Agile ManagementThe pay range for this position in Colorado is $133,000 - $180,000 annual base salary only; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Full-time