Bike Sales Associate - Summer 25

Position Summary  The Bike Sales Associate assists customers to ensure they have a fun and memorable shopping experience by providing them with product knowledge, options, and accessories at Four Mountain Sports. This role is responsible for writing bike service orders for bike mechanics. Bike Sales Associates are responsible for providing exceptional customer service and making a life-long customer, not just a sale. This role reports to the Store Manager.The budgeted pay range for this position starts at $22.50.Applications for this position will be accepted until June 15, 2025 for the 2025 Summer Season.Essential Job Functions/Key Job Responsibilities Greets customers promptly and determines needs quickly to maintain a service workflow Builds customer confidence and helps make selections to enhance the on-mountain experience for our guests through Four Mountain Sports products and services Demonstrates product uses and operation and provides details about merchandise specifications, maintenance, care, delivery, and warranties Gathers customer information, and assesses bikes being brought in for service using a multipoint inspection and then writes a detailed service order for our bike mechanics to maintain a service workflow and proper guest communication Utilizes the company’s POS system to create or update customer profile records, process discounts and payments, administer exchanges and returns, provide change and receipts Assists in maintaining and organizing the back-stock room    Responsible for keeping the sales floor area clean, organized and always stocked Identifies and monitors security issues and notifies management; helps prevent loss and theft of cash and inventory  Other duties as assigned