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- Work with team members to break down and detail user stories with detailed system requirements; including testable acceptance criteria (this includes creating any supporting documentation such as data mapping documents, system flow documentation, etc.)
- Perform design and build activities on large projects related to enterprise applications
- Provide technical support related to system integration and data migration activities
- Perform ongoing system administration duties for assigned configurable enterprise systems Assist with the responsibilities of Technical Data Stewardship
- Collaborate with other team members and 3rd party vendors relating to software upgrades, patches and configuration deployment
- Gather and analyze information from multiple sources and provide recommendations to address and resolve business issues
- Performs other duties as assigned.
- BA/BS degree, with emphasis on Computer Science, Information Systems; or equivalent
- At least five years of related experience with demonstrated proficiency in gathering functional and non-functional specifications, preparing design documentation, configuring applications and system support
- Experience on Salesforce & nCino through the full Software Development Lifecycle
- Hands-on experience configuring nCino
- Experience with Salesforce deployment tools (Copado, AutoRABIT, etc.)
- Experience with Agile methodology
- Experience with Azure DevOps for documenting Acceptance Criteria (or similar i.e., Jira)
- One or more Salesforce and/or nCino Certifications (Administrator/Platform App Builder/nCino Commercial or Retail Banking Functional)
- Intermediate knowledge of typical programming languages is desirable and Apex knowledge desired
- Intermediate knowledge of System Analysis roles, responsibilities and activities and System Development Life Cycle methodologies
- Intermediate knowledge of and demonstrated skills in use of word processing and data analysis software such as Microsoft Word, Excel and/or SSMS is required; Thorough knowledge of presentation software such as MS PowerPoint and Visio required
- Strong knowledge of database concepts and proficiency with MS SQL and Oracle databases
- Strong analytical and problem-solving skills
- Strong organizational and time management skills.
- Strong interpersonal skills including verbal, written skills.
- Intermediate knowledge of project management processes.
- Intermediate knowledge industry best practices in the areas of data integrity controls, testing and release management.