Club Concierge - Snowmass Mountain Club

Position Summary

The Club Concierge provides high-level personalized service to all members and their guests while maintaining the professional standards of a private mountain club. The role focuses on creating a welcoming, comfortable environment, managing amenity-style snack and beverage offerings, and assisting with daily needs such as activity coordination, equipment logistics, and local arrangements. This position reports to the Club Manager.Job Posting Deadline

Applications for this position will be accepted until October 12, 2025.Essential Job Functions

    Greet and engage with members and guests by name, offering a warm and attentive welcome

    Maintain, stock, and present complimentary snack and beverage offerings (e.g., chips, soft drinks, charcuterie boards) to reflect club standards

    Monitor lounge cleanliness and ambiance, ensuring a consistently comfortable, orderly, and well-stocked space

    Coordinate ski valet services including equipment storage, retrieval, and assistance with rentals or tuning

    Assist members with local reservations for dining, activities, spa appointments, and transportation

    Maintain accurate records of guest visits and transactions (e.g., day tickets, guest use limits)

    Communicate efficiently with internal departments including ski concierge, valet, and Membership Office to fulfill member requests

    Assist with light administrative tasks including email communication, package handling, and member account documentation

    Support inventory tracking and retail sales for club merchandise, as applicable

    Provide information on Mammoth and surrounding area conditions, activities, and events

    Report member feedback, issues, or complaints to the Club Manager in a timely manner

    Perform other duties as assigned