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- Excellent written and verbal communication skills.
- Works well under pressure and meets tight deadlines while maintaining meticulous attention to detail.
- Highly computer literate with capability in email, MS Office, Adobe Creative Cloud, and Google Suite
- Content writing experience for all media platforms.
- Experience in presentation and public speaking
- Expertise in the application of commonly accepted style guidelines and writing practices as prescribed in publication use as The Chicago Manual of Style and The MLA Style Manual
- Expertise in the use of content and knowledge management tools including Salesforce Knowledge and Salesforce Community
- Knowledge of project management software, including Atlassian Suite
- Experience with process documentation and process improvement
- Must be able to work independently and be proactive in reaching for information
- Must be comfortable in an environment with rapid change, multiple vendors, and many concurrent projects