Customer Service & Data Entry Specialist

Join our team and grow with us. Time Plumbing and Heating, Inc. Location: 2525 W 6th Ave. Denver, Colorado, 80204 Job Type: Full-time.

Please watch my video https://www.youtube.com/watch?v=aDQGhCyKxVA

About Time Plumbing and Heating, Inc.

For over 40 years, Time Plumbing and Heating, Inc. has proudly served the Denver metro area, providing top-notch plumbing and heating services. We've experienced consistent growth for the last 15 years (excluding 2020 due to COVID), a testament to our dedication and customer satisfaction. We are proud to hold an A+ rating with the Better Business Bureau (BBB), reflecting our commitment to excellence and integrity in every interaction.

Job Summary

Time Plumbing and Heating, Inc. is seeking a dedicated and reliable Customer Service & Data Entry Specialist to join our team in Denver, Colorado. The ideal candidate will be the first point of contact for our valued customers, ensuring a positive experience while efficiently managing service requests and administrative tasks.

Key Responsibilities

Answer incoming phone calls in a professional and pleasant manner.

Efficiently schedule and dispatch service calls for plumbing and heating technicians.

Perform accurate and timely data entry for customer information, service requests, and other relevant records.

Provide excellent customer service by addressing inquiries and resolving issues with a helpful attitude.

Maintain organized digital and physical files as needed.

Collaborate with technicians and other team members to ensure smooth operations.

Qualifications

Proven experience in a customer service or administrative role.

Excellent verbal communication skills with a clear and pleasant phone voice.

Strong data entry skills with a high degree of accuracy.

Reliable and punctual with a strong work ethic.

Ability to multitask and manage time effectively in a fast-paced environment.

Proficient in basic computer applications (e.g., Microsoft Office Suite).

Compensation & Benefits

We value our employees and offer a highly competitive package:

$1000 Sign-On Bonus

Hourly Pay: $19 - $21 per hour

Annual Earnings Potential: Typically $55,000 to $75,000 per year with incentives

100% Paid Health Insurance

Dental and Vision Insurance Available

Paid Vacations

Paid Holidays

To Apply

If you are a highly organized, customer-focused individual with a great phone presence, we encourage you to apply! Please submit your resume and a brief cover letter outlining your relevant experience to Craigslist Mail Reply.