Customer Service / Sales Rep. (100% Remote)

As more and more companies are requiring workers to come back to the office, we encourage the work/life balance of a fully 100% Work from Home position. If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours; with the ability to work from home, read below:

-

We offer:

- Weekly pay + weekly bonuses based on your performance!

- Energetic, positive, supportive team environment

- Career growth and merit-based advancement system

- Structured training and leadership program

- Full training from the ground up - Previous experience preferred but not required

- Company events and trips!

Our ideal candidate is a person who is flexible, adaptable and trainable. A person that is looking for a long-term career fit and wants to get their foot in the door with a company to grow is important to us.

-

Your Responsibilities:

- Provide excellent customer service through active listening and help keep both internal and customer-facing support documentation up-to-date.

- Work with confidential customer information and treat it sensitively while actively providing recommendations for continuous product and process improvement.

- Aim to resolve issues on the first call by being proactive and handle open customer issues and raise when appropriate to ensure timely follow-up and satisfactory resolution.

- Handle and carefully respond to all customer inquiries

- Assist existing clients through phone and/or in person about account management, billing issues, content and basic product application while building scalable customer-facing resources for common questions and issues.

-

Requirements:

- Previous Customer Service and Phone Experience

- Remote office setup with an updated Laptop/Desktop

- Working evenings and in different US Time Zones

- US Applicants only due to fingerprint and background eligibility