Customer Service/Sales Representative (100% Remote)

03 Jun 2024
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If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours; with the ability to work from home: Apply Now

Our ideal candidate is a person who is flexible, adaptable, and trainable.

A person that is looking for a long-term career fit and wants to get their foot in the door with a company to grow is important to us.

We offer:

- Weekly pay + Monthly pay + Bonuses

- Flexible schedule with Company benefits provided after 90 days

- Energetic, positive, supportive team environment

- Career growth

- Structured training and leadership program

- Full training from the ground up

- Previous experience preferred but not required

Your Responsibilities:

- Provide excellent customer service through active listening and help keep both internal and customer-facing support documentation up-to-date.

- Work with confidential customer information and treat it sensitively while actively providing recommendations for continuous product and process improvement.

- Aim to resolve issues on the first call by being proactive and handling open customer issues and raise when appropriate to ensure timely follow-up and satisfactory resolution.

- Handle and carefully respond to all customer inquiries

- Assist existing clients through phone and/or in person about account management, billing issues, content, and basic product application while building scalable customer-facing resources for common questions and issues.

Requirements:

- Previous Customer Service and Phone Experience

- Remote office setup with an updated Laptop/Desktop

- Working evenings and in different US Time Zones

- US Applicants only due to fingerprint and background eligibility

Full-time
  • ID: #51826191
  • State: Colorado Boulder 80301 Boulder USA
  • City: Boulder
  • Salary: USD TBD TBD
  • Showed: 2024-06-03
  • Deadline: 2024-08-02
  • Category: Customer service
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