Desktop Support Analyst

27 May 2023
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Description

Do you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users? You might be interested in Robert Half's new Desktop Support Technician role. This job is for Government industry candidates. You might be our ideal candidate, if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment.

What you get to do every single day

- Provide computer desktop support in accordance with established policies and procedures

- Arrange hardware repairs with the appropriate vendors

- Develop records of daily data communication transactions, issues and remedial actions taken or installation activities

- Solve computer problems, and implement appropriate action/solutions

- Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals

- Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Be in contact regularly and effectively with ticket submitters

Requirements

- Desktop support or related experience

- Desktop Imaging experience highly desired

- Active Directory experience desired

- Strong familiarity with Desktop Hardware

- Basic Troubleshooting experience

- Software System experience preferred

- Ability to write reports, business correspondence, user instructions, and procedure manuals

Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.

  • ID: #50007305
  • State: Colorado Wheatridge 80033 Wheatridge USA
  • City: Wheatridge
  • Salary: $25.34 to $32.00 hourly
  • Job type: Contract
  • Showed: 2023-05-27
  • Deadline: 2023-07-25
  • Category: Software/QA/DBA/etc
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