Director of Clinic Operations

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.The Clinic Operations Director reports to the Associate Vice President of Clinic Operations and is accountable for a multi-site, multi-million-dollar medical practice. By collaborating with clinical and physician leadership, the director achieves the Quadruple Aim while driving financial and operational performance, ensuring a positive and productive relationship with internal and external stakeholders, and developing strategies and tactical plans to achieve organizational goals.Primary Responsibilities:

Lives and models UHG values of Integrity, Compassion, Relationships, Innovation, and Performance

Acts as operational partner to the Associate Medical Director and to shared clinical functions

Provides leadership to a team of clinical operations managers, supervisors, and staff; responsible for recruitment, training, supervision, performance, and retention of employees

Contributes to strategic planning for Optum Colorado Springs and effectively manages resources to ensure execution

Identifies and resolves technical, operational, and organizational problems outside own team; receives delegated assignments from AVP

Manages multi-million dollar P&L in a blended risk and FFS model

Develops and monitors key performance indicators to improve access, reduce total cost of care, improve quality, and improve patient and team experience

Applies Lean methodology to improve processes, reduce waste, and maximize value-added time

Ensures buildings and equipment are maintained in working order and in compliance with local, state, and federal regulations

Manages interdepartmental operations, including referrals, prior authorizations, and lab results

Ensures efficient revenue cycle operations, including copay capture and charge entry

Manages clinic inventory and promotes efficient supply chain operations

Adheres to all applicable regulations as well as company policies, processes, and procedures

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:

Bachelor’s or equivalent in a related field

5+ years of experience in a clinical management role, preferable in the managed healthcare field

Understanding of an electronic health record, referrals, and corresponding clinical workflows

Proven ability to effectively work with cross-department supervisors, managers, directors and practice managers and physicians

Preferred Qualification:

Master’s Degree in a related business field preferred, healthcare management

Colorado Residents Only: The salary range for Colorado residents is $95,000 to $135,300 per year. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.