GAP Administration Processor

The GAP-Administration Processor will focus primarily on the Indirect department's Dealer Guaranteed Asset Protection (GAP) Refund process. The primary focus of this position will be the distribution and data entry of Indirect Dealer GAP Contract cancellations to the GAP Providers and selling Dealers, the balancing of GLs and the processing of refund checks. In addition, the Gap-Administration Processor will track, document, and assist with collection activity on aged, unresolved refunds due. This entails processing an average of 800 new GAP cancellations for up to $400,000.00 per month in addition to all aged/unresponsive dealer cancellations what will need to be collected on.

Essential FunctionsCoordinates Indirect GAP cancellations through both the Dealer and Provider.Track and Audit GAP refunds, Balance GLs and Process ChecksCollect outstanding Gap Cancellations from Indirect Dealer.Answer member/dealer questions and resolve issues.Research Gap policies/documents and cancellation discrepancies.Adjust/Balance General Ledgers.Deposit/Cut Checks/ Transfer funds for Gap refunds to current and prior members.Bank Secrecy Act: Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act.