Global Systems Management Engineer

Computershare
Greenwoodvillage, CO
25 Nov 2024

Vacancy expired!

Location: Greenwood Village, CO

2 Openings for this Global Engineering group!

We are staying safe during Covid; still working remotely. When it is safe to return, we would like in a Hybrid WFH.

We give you a world of potential

Computershare have a great opportunity to join our Global Systems Management (GSM) team in Colorado.The Global Systems Management (GSM) team is a globally distributed group of specialists who are actively working towards the global alignment of the regional Systems Management functions, processes, best practices, and people, while retaining regional capabilities & relationships. With an initial focus on the globalisation of people & regional toolsets, this also includes, but not limited to, our approach to Threat & Vulnerably, Application deployments and Monitoring capabilities.

This is a great opportunity to have global responsibilities across all our regions in the Systems Management space, to continuously deliver quality platforms and number of key services to the wider business groups, enabling automation and ease of request fulfilments when they do.

A role you will love

The primary purpose of this role is to deliver quality platforms and services to help wider audiences leverage to achieve their goals globally. This includes, but not limited to automation, application delivery, threat & vulnerability remediation, system build automation, monitoring, and project delivery.You will need to ensure you maintain a strong working relationship with various key stakeholders across Service Operations, Global Technology Services and the Global Planning and Delivery departments, fostering a win-win relationship.Some of the other key accountabilities:
  • Fulfil day to day tasks, as allocated, and provide technical guidance across the team, management, and business contacts globally
  • Technical management of Computershare Systems Management toolsets tiers (Threat & Vulnerability, monitoring, and inventory)
  • Mentoring other members of the Systems Management Team to achieve innovative, efficient, and effective delivery of Microsoft & third-party product technology services to our internal and external customers
  • Provide technical direction, Microsoft patching, policies (tooling & GPO) and vulnerability management of the global fleet
  • Work with external vendors in order to keep current with technology progress, roadmaps and overall direction of technology used

What will you bring to the role?

You will keep knowledge up to date, are a technical resource for others, follow technology practices and standards. You will also be able to follow set processes & procedures and highlight potential improvements (inc. Change Management).Technical:

  • Strong understanding of Systems Management technologies including:
    • Microsoft Patching, Software distribution, SOE build mgt., TSS and asset management (SCCM & Flexera suite)
    • Client /Server technologies with the core focus on Microsoft Windows and HP Server technologies
    • Automation of processes (e.g., Scripting (e.g., PowerShell), Morpheus)
  • Good understanding of infrastructure technologies and familiar with:
    • Cloud Mgt. Gateway, Azure, Intune, Autopilot, IIS, SQL, Active Directory and DNS
    • Service Desk ticketing systems (e.g., ServiceNow)
    • Enterprise Systems Monitoring (SCOM, SolarWinds, Log Aggregation (e.g., Sumo), APM (e.g., Dynatrace))
    • Enterprise Antivirus Products. (Defender, TrendMicro, CrowdStrike)
    • VMWare ESX/vSphere and/or MS Hyper-V
    • LAN/WAN/Internet/Extranet Network technologies
Non-technical:
  • Analytical with excellent problem-solving skills
  • Perseverance to see a task through to completion
  • Able to learn new technologies and work in a technical environment
  • Flexible within a constantly changing environment
  • Ability to work under pressure in order to meet required deadlines

A company to be proud ofComputershare (ASX:CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 40,000 clients. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere.

Rewards designed for you

Employee Share Plan.Set aside salary to purchase shares in our company and you'll increase your investment when you receive a generous company contribution towards additional shares.

Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family.

Save for Your Future. We will support you along your retirement savings journey.

Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

Employee Discounts.We've partnered with other organisations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.

Extra Rewards.From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

Compensation: $80-105,000

A diverse and inclusive place to work

Computershare celebrates the diversity of our people, and we welcome applications from everyone.

We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

Covid-secureWe've kept our business running during the pandemic by moving most of our employees to remote working, and by creating and maintaining a safe environment for those people who need to be in the office. We carefully limit the amount of people at our locations and ensure that those who cannot work remotely are kept safe with proper distancing and protective equipment.

In most circumstances we are currently performing interviews, assessments, and background checks online to ensure the safety of everyone involved. Should you be successful in securing a role and it can be performed from home, we will arrange for equipment to be sent to you and your onboarding and training will be provided remotely.

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