Helpdesk Support Specialist job vacancy

Vacancy expired!

Helpdesk Support Specialist Direct hire opportunity in Denver CO Under the supervision of the ERP Support Manager, this entry level position is responsible for day-to-day HR and HRIS (Human Resource Information Management System) support needs. This position will support the applicant, contractor, and employee users of Oracle HCM Cloud, which includes HR help desk triage, basic reporting, process improvement and other day-to-day tasks. Qualifications & Requirements:

Excellent verbal and written communication skills
Strong organizational skills
Strong interpersonal skills
Proficient in Microsoft office suite (Excel, Word, and PowerPoint)
Ability to identify how new systems/processes will impact the business and the employee base
Oracle Cloud experience preferred by not required

Indicators & Attributes for Success:

Customer/Client focus
Positive attitude
Accountability
Ethical practice
Patience
Flexibility
Ability to explain complex processes in a clear, concise way.

Primary Responsibilities:

HRHelp triage of service tickets
Research and resolve system problems
Oracle quarterly update testing
Assists in technical projects as needed
Exception report corrections
Maintains HCM training documentation
Assists with employee and contractor onboarding in HCM systems
Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice

Working Conditions/Environment:

Operates in a professional and/or business casual office environment
Routinely uses standard office equipment such as laptops, photocopiers/scanners, and smartphones
Evening and weekend work may be required as job duties demand

Benefits: Employee benefits include, but are not limited to, the following:

Medical, Dental, Vision, Prescription Drug (Rx)
Voluntary Life Insurance for Employee, Spouse, & Child(ren)
Employee Basic Life and AD&D Insurance - Company Paid
Short Term & Long-Term Disability - Company Paid
401(k) or Roth 401(k) Retirement Plan, plus a company match
Parental Leave
Flexible Paid Time Off
And many other benefits not listed here

Why Kelly ® ?

The Managed Solutions practice within Kelly Outsourcing and Consulting Group (KellyOCG ® ) is one focus within the full array of Kelly Services® workforce solutions. Kelly Services has transformed from the staffing industry pioneer to a leading workforce solutions provider. KellyOCG is the distinguished outsourcing and consulting segment of Kelly Services, known for applying a forward-looking approach that enables companies to make strategic workforce planning decisions that impact their business and competitive advantage. The Managed Solutions practice area of KellyOCG is dedicated to partnering with clients to architect and implement solutions that put them in a position to meet their operational obligation to their organization and freedom to focus on their more strategic business needs.

About Kelly Services ®

As a workforce advocate for over 70 years, we are proud to have a role in managing employment opportunities for more than one million workers around the globe. We employ 550,000 of these individuals directly with the remaining workers engaged through our talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit kellyservices.com and connect with us on Facebook , LinkedIn and Twitter . Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.

ID: #23800443
State: Colorado Denver 80202 Denver USA
City: Denver
Salary: USD TBD TBD
Job type: Permanent
Showed: 2021-12-03
Deadline: 2022-01-31
Category: Et cetera