Hiring Service Writer – Diesel Pickup Truck Repair Shop

Hiring Service Writer – Diesel Pickup Truck Repair Shop

Are you an organized, detail-oriented professional with a passion for customer service and a knack for managing workflows? Our busy diesel truck repair shop is looking for a Service Writer to join our team!

About Us

Bodacious Diesel is an established family owned and operated business with a focus on quality and honest service. We specialize in providing top-notch maintenance and repair services for diesel trucks, delivering reliability and efficiency to our customers. As a vital link between our skilled technicians and our valued clients, the Service Writer plays a crucial role in ensuring smooth operations and customer satisfaction.

Key Responsibilities

Greet customers and create a welcoming, professional environment.

Accurately document customer concerns, vehicle issues, and repair requests.

Generate detailed work orders and prioritize tasks for technicians.

Communicate effectively between customers and the repair team, providing updates on service progress.

Estimate repair costs and timelines, and secure approvals.

Manage parts orders, inventory tracking, and vendor relationships.

Maintain records of work completed, warranties, and follow-ups.

Promote additional services when appropriate to enhance customer vehicle performance.

Qualifications

Previous experience in the automotive or diesel repair industry required.

Strong customer service and communication skills.

Ability to multitask and thrive in a fast-paced environment.

Proficient in using computer systems for data entry and scheduling.

Familiarity with automotive components and repairs is a plus.

Detail-oriented with excellent organizational abilities.

A team player with a proactive approach to problem-solving.

What We Offer

Competitive pay based on experience.

Full-time position with consistent hours Monday - Friday

Opportunities for professional growth and development.

A supportive and friendly work environment.

Health Insurance, Paid Holidays, Paid Time Off, 401K.

$65K-$75K + Benefits, based on experience

How to Apply

Email your resume detailing your experience, and/or call to schedule an interview. Also ok to stop by the shop, no appointment required.