In Room Dining Supervisor - The Little Nell

25 May 2024

Vacancy expired!

Summary 

The In Room Dining Captain will manage the daily operations of room service while maintaining a high level of guest satisfaction. Keep in daily communication with room service manager through department tools.Essential Functions of the Job

Enforce and comply with all policies and procedures of the Food and Beverage Department, The Little Nell and The Aspen Skiing Company

Control Labor costs: Monitor ProfitSword and adjust staffing levels appropriately

Responsible for the safety and proper handling of staff and equipment

Supervise staff in their work, whilst maintaining high performance levels

Oversee table set-up, side duties and delivery times

Supervise the care of equipment; minimize waste, breakage and misuse

Take monthly inventories, recommend purchases to manager and ensure the accuracy of requisitions

Know all current IRD menus and food descriptions

Familiar with all current E47 and Ajax Tavern Menus

Well versed in all wine by the glass offerings

Communicate with both IRD and Culinary staff regularly. Seek out staff opinion for improving operations

Train all new hires to five star standards

Ensure room service area is clean and maintained. Keep back of the house clean and organized

Maintain a high level of guest satisfaction. Make immediate corrective action when a guest's needs are not met

Maintain professional appearance and conduct at all times. Ensure staff appearance and conduct is impeccable

Supervise the Mini Bar program: reduce wastage and suggest new products

Supervise the creation and delivery of interesting and attractive guest amenities

Demonstrate knowledge of safety and fire procedures

Assist in emergency and security procedures as directed by management and the established emergency plan

Enforce Local liquor and sanitation ordinancesAdditional Job Duties

Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook and departmental rules

Report to shift on time

Complete tasks and projects delegated by your supervisor

Assist other departments as business volumes and staff levels demand

  • ID: #49997694
  • State: Colorado Aspen 81611 Aspen USA
  • City: Aspen
  • Salary: USD TBD TBD
  • Job type: Full-time
  • Showed: 2023-05-25
  • Deadline: 2023-07-24
  • Category: Et cetera