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Summary 
The In Room Dining Supervisor will manage the daily operations of room service while maintaining a high level of guest satisfaction. Keep in daily communication with room service manager through department tools.Essential Functions of the Job
Enforce and comply with all policies and procedures of the Food and Beverage Department, The Little Nell and The Aspen Skiing Company
Control Labor costs: Monitor ProfitSword and adjust staffing levels appropriately
Responsible for the safety and proper handling of staff and equipment
Supervise staff in their work, whilst maintaining high performance levels
Oversee table set-up, side duties and delivery times
Supervise the care of equipment; minimize waste, breakage and misuse
Take monthly inventories, recommend purchases to manager and ensure the accuracy of requisitions
Know all current IRD menus and food descriptions
Familiar with all current E47 and Ajax Tavern Menus
Well versed in all wine by the glass offerings
Communicate with both IRD and Culinary staff regularly. Seek out staff opinion for improving operations
Train all new hires to five star standards
Ensure room service area is clean and maintained. Keep back of the house clean and organized
Maintain a high level of guest satisfaction. Make immediate corrective action when a guest's needs are not met
Maintain professional appearance and conduct at all times. Ensure staff appearance and conduct is impeccable
Supervise the Mini Bar program: reduce wastage and suggest new products
Supervise the creation and delivery of interesting and attractive guest amenities
Demonstrate knowledge of safety and fire procedures
Assist in emergency and security procedures as directed by management and the established emergency plan
Enforce Local liquor and sanitation ordinances
Assist other departments as business volumes and staff levels demand