As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.Are you an innovative learning design expert passionate about leveraging design thinking or other training methodologies to drive transformative learning experiences? Do you have a track record of developing customer experience, sales, or diversity and inclusion (D&I) learning programs? We are seeking a talented senior instructional designer to join our team. In this role, you will use your instructional design expertise and design thinking principles to develop engaging and impactful learning programs. By collaborating closely with subject matter experts, Sr. Learning Consultants, and stakeholders, you will collaborate to develop learning programs that optimize efficiency and effectiveness for our Sales and Customer Experience employees. If you are a creative problem solver adept at translating complex processes into clear and compelling learning materials, we invite you to join WM in shaping the future of our organization. I. Job SummaryThis advanced training professional designs, develops, and modifies learning/training programs; to include instructor-led training, web-based training, and performance support for employee and/or customer training programs. This position is responsible for applying knowledge of sound adult learning principles and practices gained in obtaining a bachelor’s degree in the subject area, or by the equivalent practical experience and additional practical experience.II. Duties and ResponsibilitiesTo perform this job successfully, an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned.
Use adult learning theories and instructional design principles to lead instructional design projects from ideation to implementation.– 10% of the time.
Consult with subject matter experts, project sponsors, and clients on learning solutions and learning objectives. – 10% of the time.
Manage updates for various curricula, course materials, and assessments. – 10% of the time.
Prototype and develop human-centered learning materials using eLearning authoring tools and creating supporting materials such as job aids, facilitator guides, participant guides, PowerPoint presentations, and other training documents as needed. – 40% of the time.
Provide specialized and advanced assistance to staff in technology tools and methods, use of instructional software, and effective uses of multimedia. – 8% of the time.
Research and recommend development best practices, instructional resources, instructional technologies and multimedia hardware/software to support teaching and learning. – 7% of the time.
Conduct train-the-trainer (T3) for new course materials. Communicate regularly with internal clients to manage the rollout of training programs and gather feedback on program effectiveness. – 5% of the time.
Conduct assessment and analysis to identify development needs and effectiveness of training. Recommends learning or performance improvement methods to address needs. – 5% of the time.
Communicate and develop working relationships with vendors. Provides input for vendor service/product negotiations. Assesses quality of delivered service/product. – 5% of the time.
III. Supervisory Responsibilities
Effectively communicate with clients, subject matter experts, and team members to ensure project completion.
Provide updates on tasks, content development, and timelines on project update calls.
IV. QualificationsThe requirements listed below are representative of the qualifications necessary to perform the job. Must live in the US.A. Education and Experience
Education: Bachelor’s degree (accredited) in Adult, Workforce, Curriculum Design, Instructional Design or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant experience
Experience: Five (5) years of related experience (in addition to education requirement) OR equivalent experience.
B. Certificates, Licenses, Registrations or Other Requirements
None required.
C. Other Knowledge, Skills or Abilities Required
Proficiency in Microsoft Office to include Word, Excel, and PowerPoint.
D. Other Knowledge, Skills or Abilities that Contribute to Success
Ability to handle successfully multiple projects at one time.
Strong communicator both written and verbally.
Ability to deal with change.
Ability to understand and learn new concepts.
Ability to work with different computer software.
Ability to lead and collaborate others.
Ability to teach others.
V. Work Environment and Essential FunctionsListed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Normal setting for this job is: Remote
The expected salary range for this position is $76,475 – 112,200. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work locationBenefitsAt WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.If this sounds like the opportunity that you have been looking for, please click “Apply.”Equal Opportunity Employer: Minority/Female/Disability/Veteran
Full-time