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Company SummaryDISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™.Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.Department SummaryThe In-Home Services Corporate team is devoted to supporting thousands of talented employees in delivering the industry’s best products and solutions. Constantly refining our best-in-class service, IHS Corporate manages the behind-the-scenes operations to ensure a seamless customer experience through analytics, project management and training initiatives.Job Duties and ResponsibilitiesKey Responsibilities:
Analyze work processes and system applications used by various departments and help our partners do their work to their best ability
Design and develop coherent and concise online training courses, instructor led training materials, lesson plans, and user materials that improve user skill and business capability
Work with project managers, business analysts, developers, subject matter experts, and users during all phases of a project, from needs assessment to post-evaluation
Provide user support as necessary
Provide instructional design strategy and guidance to our partners and peers
Other duties as required; this list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position
Skills, Experience and RequirementsEducation and Experience:
A bachelor’s degree in instructional design, communication, or equivalent work experience
Skills and Qualifications:
A desire to learn an exciting new set of skills in a career where you teach others and help them excel
The ability to effectively interact with all levels of the organization
A talent for analyzing and organizing information, and communicating the information to others, either person-to-person or via words, images, and media
An electric mix of decisiveness and adaptability
Practical experience with:
Online and mobile learning
Developer applications. (Articulate Storyline, Captivate, InDesign, or Adobe Creative Suite are ideal, but we can start with PowerPoint, Word, or Google Office)
Video production/editing
Flexibility, innovation, and the ability to track your priorities in a challenging, fast-paced environment
Salary RangesCompensation: $63,150.00/Year - $90,000.00/YearBenefitsWe offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless.Consistent with this commitment, DISH will endeavor to provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to the employee or others, or is otherwise not required by law.
Full-time