Insurance Agency Seeking Bilingual English/Spanish Receptionist

ATTENTION! ATTENTION! ATTENTION! WE ARE HIRING!

ESTAMOS CONTRATANDO!

Job Summary: We are seeking a friendly and professional Bilingual Receptionist to join our dynamic team at Captain Insurance and Tax LLC. The ideal candidate will serve as the first point of contact for clients and visitors, providing exceptional customer service while managing a variety of administrative tasks in a fast-paced insurance environment. Fluency in both English and Spanish is required.

Key Responsibilities:

Greet clients and visitors warmly and professionally, ensuring a positive first impression.

Answer and route incoming phone calls in both English and Spanish, providing information and assistance as needed.

Schedule appointments and manage calendars for agents and staff.

Maintain an organized reception area, ensuring it is tidy and welcoming.

Assist clients with completing forms and paperwork in both languages.

Process incoming and outgoing mail and packages.

Perform general administrative tasks, including filing, data entry, and record maintenance.

Collaborate with team members to support various office functions and initiatives.

Handle inquiries and resolve issues promptly, maintaining a high level of customer satisfaction.

Qualifications:

High school diploma or equivalent; additional qualifications in office administration are a plus.

Proven experience as a receptionist or in a similar role, preferably in an insurance or financial services environment.

Bilingual proficiency in English and Spanish is essential.

Strong communication and interpersonal skills.

Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment.

Excellent organizational skills and attention to detail.

Ability to multitask and work effectively in a busy environment.

Strong problem-solving skills and a customer-focused attitude

Interested candidates should submit their resume and a cover letter with the subject line "Bilingual Receptionist Application."

Join our Captain Insurance and Tax LLC team and help us provide exceptional service to our clients!