IT Coordinator

This IT Coordinator assists with coordinating and executing onboarding and offboarding activities of IT equipment and accounts. This role provides support and ensures excellent execution of IT shipping needs and backend user set up. The IT Coordinator works closely with service desk technicians and is responsible for communicating effectively with the team to ensure all onboarding and offboarding tasks are complete.

• Perform or coordinate onboarding tasks and shipping of IT equipment to new employees
• Perform or coordinate offboarding tasks and shipments of IT equipment from employees who are saying farewell
• Execute short-notice distribution Center user set ups and deactivations in a timely fashion
• Execute basic device imaging/setup following written instructions
• Utilize ticketing system to track and coordinate onboard and offboard tasks related to IT.
• Utilize knowledge base articles and other IT resources to effectively troubleshoot and follow policies
• Work with minimal supervision with metric-oriented success criteria
• Participate in team meetings as an active member of the Service Desk team
• Exercise superior professional judgement to do what is right for the company and customer at all times
• Support and maintain a positive safety culture by following all safety policies and procedures and actively contributing to a safe working environment
• The candidate must have a car, as this position requires travel between location and the transportation of equipment
• A valid driver’s license and proof of vehicle insurance will be required

• Legally authorized to work in the US without sponsorship
• Must demonstrate a “can-do” attitude