Manager Computer Operations And Server

Manager Computer Operations and Server (Job ID: 7362)Job SummaryProvides management and direction Network Operating Systems and Serverssupporting the data environment. Provides scalable data solutions forclinical and campus environments and directs team members on complexprojects, to include: Server and Network Operating Management solutions,data integrity solutions, Management and Reporting solutions and otherdigital design implementations, coordinates technical and proceduraldocumentation, disaster recovery planning/testing, and system monitoringtools. Supervises System Support and Data Operations personnel. DevelopsWindows, Unix and VMS operating systems policies, procedures, standardsand ensure their conformance within information systems and Denver Healthobjectives. Directs work with internal customers, vendors, and internalsupport personnel to achieve maximum server and equipment availability in acritical need 7x24 environment. Manages the Server Support and Operationsstaff in procedural, priority and goal setting, project management,support operations, internal/external customer service, andshort/mid/long range planning. Manages two data centers, power,cooling and netResponsibilitiesMaintains the integrity and reliability of the Server hardware andsoftware-operating environment.Maintains the Denver Health server systems and related sub-environments toensure a continuous, smooth, and seamless operation and strives to meetdepartment performance measures of 99.99% systems availability.Supervises members of the Server Project team, in performing projectmanagement and technology implementations.Makes recommendations on the input for design, implementation, anddocumentation of the Denver Health data systems environment.Provides reporting on network status, IS projects, physical and equipmentinventory, policies, procedures, and disaster recovery as directed bysenior IS management.Enforces best practices and department guidelines at all times.Supervises the testing, prototyping and installation of new and upgradedserver platforms on many different operating systems including NT, Novell,Unix and VMS systems.Supervises the testing, prototyping and installation of new and upgradedserver platforms for many different database systems including Access,SQL, Oracle, and FoxPro.Monitors and ensures smooth installations of server hardware and softwarecomponents and the continued integrity of the server operating environmentwith minimal impact on the end user community.Ensures all Server and associated systems have preventative maintenanceaccomplished in a planned and timely manner.Coordinates and conducts Monthly Maintenance.Identifies actual/potential problems; utilizes innovative problem solvingtechniques; exhibits commitment to problem resolution and provides follow up.Mentors and supports direct reports in standardizing continuous qualityimprovement at the unit level.Participates in quality improvement activities; assists in maintainingcompliance with JCAHO accreditation and others internal and externalregulatory standards.Chairs the change control weekly department meeting and strictly enforceschange control/'process management as defined by the CTO and CIOPrepares staff meetings as required to support and direct team effortsefficiently.Prepares project plans and assign tasks to the Server Support Team members onassigned projects.Provides supervision, career planning, and coaching to the Server Teamstaff.Conducts personnel evaluations in a timely manner as dictated by companypolicy.Develops test plans to ensure data backup integrity.Provides test data reports to management as proof of restore viability.Directs Server project team in the design and implementation of overallsystems security strategies.Adheres to security guidelines and implement security policies as outlined byDenver Health senior management.Enforces security and directs periodic audits of the client server systemsenvironment to ensure securi