Medical Assistant - Outpatient Clinics (Float)

Company Overview:

• Fully competent in MA role of the specialty and walk-in clinics, to include, but not limited to Cardiology, Pain Management, Endocrinology, Rheumatology, ENT, Snowmass and Basalt After Hours Care clinics.

• Administrative duties as needed, including: requests for documents from outside providers such as labs, past exams, previous operative reports, previous imaging.
• Facilitate patient flow and work flow in the clinic. Update the patient, family, and staff, as appropriate, of any delays or changes in the scheduling.
• Triage patient phone calls and return calls in a timely manner.
• Review scheduled patients in advance of clinic days. Assist with administrative duties, as needed, including chart preparation of medical records. Acquire patient diagnostic results or referring provider clinical notes prior to the clinic visit date and scan to the patient chart.
• Record pertinent clinical documentation in the EMR in accordance with regulatory requirements, professional standards and hospital policy. Ensure accurate documentation including completion of all required forms, procedural consents, etc. Assure legibility of all hard copy documentation and include signature, date, and time.
• Schedule surgical cases, and procedural cases. Coordinate pertinent details with providers, Day Surgery Department.
• Assure patient questions and concerns are addressed during the clinic visit or with a follow up phone call. Assure each patient understands the plan of care.
• Participate as a leader for clinical quality in all departments. Utilize the PDSA approach to process improvement in the organization.
• Medication Management: Follow through on patient requests for medication refills/renewals - obtain orders as needed and refill prescriptions according to department policy. Provide sample medications, if carried in these specialties, as directed by the providers.
• Room patients, verify patient identity with name and date of birth, obtain vital signs, medical history, and current medications. Verify chief complaint, identify any additional problems and advise provider.
• Assist provider with patient care, procedures and treatments. Notify provider of any change in patient condition. Set up for procedures and assist when requested. Complete AVH time-out process for all procedures and assure patient safety.
• Assist with daily operations of the clinic.
• Maintain flexibility for reassignment to a variety of Outpatient Clinics as assigned by Director and Clinical Supervisor, as needed.
• Other duties as assigned/requested.

• High school diploma preferred
• Proficient in Microsoft Office
• Ability to read and communicate effectively in English; bilingual in Spanish preferred
• Knowledge of medical terminology preferred
• 1+ year of clinical experience in a patient care setting is beneficial