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- Configuration and Troubleshooting Responsible for planning, designing, integrating and driving large-scale routing, switching firewall, load-balancer, CDN, solutions. Manage complex project. Act as a final contact for any technical issue for the client engineering teams. Drive Critical/Major incidents and involve in RCA preparations. Responsible for planning and capacity management of network infrastructure. Responsible for implementing DR & Chaos engineering solutions and performing periodic tests. Responsible for addressing performance and replication related issues.
- High-Level Scope of work
- Provide multi-level technical support in defining, developing and evaluating network products to meet client needs
- Support these activities by diagnosing, reproducing and fixing software and hardware issues on enterprise Datacenter Networking, WAN, Links & Public cloud infrastructure technologies
- Provide recommendations to improve the network infrastructure and address/lead critical issues and analysis
- Work with team members to ensure the appropriate network level provisioning is maintained
- Monitor network infrastructure and any processes related to these systems & links
- Troubleshoot and resolves problems identified through monitoring software or reported by users
- Explore, define, plan, execute and document initiatives that will improve application recoverability
- Provide operations and maintenance support within the Enterprise Network environment
- Coordinate provisioning network services, provide support to network infrastructure and services
- Manage the day-to-day application of network – security policies to new development to ensure efficiency, accuracy, and fairness for our customers
- Automation of TOIL and Orchestrating Runbooks and encourage IAC
- Monitor performance through the implementation
- Participate in testing, upgrade and configuration of system and services
- Evaluate and ensure changes are in accordance with appropriate operating procedures; recommend revisions or changes based upon results
- Manage hygiene activities and updates of support packages/patches to maintain system integrity
- Participate in capacity planning by providing support for implementation, troubleshooting and maintenance of storage infrastructure and services
- Act as an Infra security architect/SME for network infrastructures and perimeter security technologies such as firewalls, load balancers, WAF, proxies, SDN, DNS, and DDOS solutions
- Provides leadership and work guidance to less experienced personnel
- Core Tasks
- Own the assessment, development, implementation, optimization, documentation of a comprehensive, broad set of security technologies and processes, data protection, key management, identity and access management (IAM), network security within SaaS, IaaS, PaaS, and other infrastructure environments
- Hands on: Routers/Switches (Arista & Brocade), Firewalls (Palo Alto), Load Balancers (F5, Brocade), AWS Networking, Wireless (Aruba)
- Networking technologies: Routing Protocols (BGP, EIGRP & OSPF), VRFs, VLANs, VRRP, LACP, MLAG, TACACS / Rancid / GIT, IPSec VPN, DNS / DHCP, NAT / SNAT, IP Multicast, VPC, Transit Gateway, NAT Gateway, ALB/ELB, Security Groups, ACL, HSRP, VRRP, SNMP, DHCP
- Implementation, Decommission, Upgrades, Updates of switch/route, firewall, LB, etc.
- Manage, hardware, IOS, coordinating with vendors/partners for support
- Keep the all network physical equipment and virtual infrastructure up to date with right security patches and plan regular maintenance to keep them up and running
- Manage CDN, Links, VPN technologies, SDN, SDWAN and Network Function Virtualization (NFV)
- Review technology designs, architecture, taking local and regional regulatory requirements into account for Voice, Video Solutions, Routing, Switching, VPN, LAN, WAN, Network Security, Firewalls, NGFW, NAT, IPS, Botnet, Application Control, DDoS, Web Filtering
- Understand and apply Palo Alto Firewall / Panorama, Big-IQ, NetbBrain tools/technology standards to daily support and enhance performance, improve reliability
- Bring in the practice of Network As Code on all current network devices and new implementations - Write Once, Execute Anywhere
- Improve the reliability of the service, bring in proactiveness to identify and prevent impact to customers by eliminating Single Point of Failure (SPOF)
- Capture critical forensic data, provide complete visibility across the enterprise, for security incidents as soon as a threat is detected, by implementing tools like NetBrain
- Bachelor's or Master s degree in Computer Science, Computer or Electrical Engineering, Mathematics, or a related field.