NOC Engineer

06 May 2024

Vacancy expired!

Network Surveillance NOC Engineer# of Openings:4 Location:Littleton CO

OVERVIEW Our Fortune 500 Client is seeking several NOC Network Surveillance Engineers to be a part of their 24/7 Network Operations Center of Excellence. The 5G Network Surveillance (NS) Engineer I will monitor the Network, Transport, Core, RAN, and PaaS infrastructures. Creating & troubleshooting 5G cell site incident tickets. The NS Engineer I will work with a sense of urgency to solve issues efficiently and effectively to restore service to our customers, escalating issues to Tier II when necessary. In this role, you will:
  • Document incidents in the ServiceNow ticketing system and manage escalation processes as needed.
  • SDH / DWDM /OTN Technology: Network Optical alarms, troubleshooting, DCC bytes, Synch, Performance monitoring, NMS layers, EMS layer, back up restoration.
  • Monitoring alarms, opening trouble tickets and acting towards rectification of faults related to Transmission Network.
  • Hardware and Software: Working with Ops team for hardware cases resolution. Ensuring ERT, Vendor support. Avoiding multiple POA. Tracking spares, SLA meet.
  • Engage and escalate issues with the Engineer II team members when critical/time sensitive support and resolution is needed.
  • Enter/update Trouble Tickets with technical details, schedule/coordinate further troubleshooting.
  • Support site monitoring/health checks following maintenance activities.
  • Provide first level operational engineering support to detect incidents, troubleshoot problems
  • Review network logs to discern state changes of network equipment
  • Manage fix bridges on large scale and/or high severity issues that involve multiple teams/participants including Executive level communication
  • This position will be 24x7x365 on a fixed or rotational basis.
  • Other duties as assigned

Skills and experience As a Network Surveillance Engineer I, you should have:
  • Bachelor’s degree in Engineering or technical degree preferred, or an equivalent combination of highly related experience and education.
  • 3+ year experience in network operations
  • 3+ years of experience working within the Wireless industry on either the carrier or vendor side of the house
  • Basic knowledge of IP routing, protocols and transport, software systems /services running virtualized functions.
  • Ability to use ticket tracking services such as Jira, ServiceNow.
  • Ability to multitask, meet objectives, and solve issues in stressful situations with high speed of completion and high degree of accuracy.
  • Familiarity with IP technology and CCNA must be an advantage.
  • Professional Experience on SDH,DWDM, SON, Lumens, Zayo, Everstream etc.
  • Strong understanding of BGP and ISIS routing protocols
  • Good understanding of Transport technologies
  • Knowledge of the OSI reference model
  • Core competencies include interpersonal, communications (written & verbal), and presentation skills
  • Ability to manage multiple commitments simultaneously
  • Ability to plan for work during network maintenance windows and the willingness to perform shift work
  • Proven ability to work independently and escalate issues appropriately
  • Ability to quickly learn new tools and systems.
  • Willingness to work on any assigned shift.

WHAT’S IN IT FOR YOU? You will have the ability to work in a role where you will be apart of the building of a company from the ground up as you work to maintain the network apart of a first-of-its-kind cloud native network build.

BENEFITS OF WORKING WITH BROOKSOURCE:
  • Previous experience working with this client and placing both permanent employees and contractors.
  • Direct communication with the hiring manager, which allows us to have a clear understanding of the timeline and move candidates through the interview process faster.
  • Dedication to keep an open line of communication and provide full transparency.
Eight Eleven Group (Brooksource) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

  • ID: #49870244
  • State: Colorado Littleton 80120 Littleton USA
  • City: Littleton
  • Salary: $35 - $55
  • Job type: Contract
  • Showed: 2023-05-06
  • Deadline: 2023-07-02
  • Category: Et cetera