On Road Supervisor

Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job Description:Job SummaryThis position is responsible for supervising the daily performance of service providers to ensure quality service, improve performance, and maintain compliance with environmental, health and safety requirements. The incumbent encourages sales lead participation through maintaining mutually beneficial customer relationships; responds to customer concerns; uncovers business development opportunities; and creates a customer-focused work environment. The incumbent must be DOT certified and have UPS package Car driving experience in order to develop and maintain effective operational performance with services providers and other hourly employees as needed.Responsibilities

Manages and works with on road employees to maximize efficiency and ensure that packages are delivered in a safe, timely, and professional manner, this includes using the balanced scorecard and quality improvement process to track performance against goals, facilitating execution of the daily dispatch plan, and completing on-road supervision/audit rides

Maintains operational performance by developing and implementing effective work process plans, troubleshooting service inefficiencies, reviewing work processes and schedules, and monitoring costs to budget

Applies an understanding of policies and procedures to situations and operations in a business area

Participates in the development and implementation of work process plans to maximize center proficiency and achieve business results

Ensures implementation and maintenance of a comprehensive health and safety plan

Conducts risk management and safety compliance audits

Applies knowledge of company structure and operations to resolve problems, make decisions and achieve business objectives

Maintains employee safety training and certifications

Applies workforce planning knowledge to evaluate labor markets and devise strategies to attract talent

Determines employee training needs to produce continuous development plans

Provides feedback and support

Conducts performance evaluations and resolve individual and group performance issues

Supports a collaborative work environment through continuous communication and relationship building

Applies legal, regulatory and safety compliance knowledge to reduce company risk

Assesses, identifies, measures and monitors customer or business needs and trends

Coaches and develops others using career development processes and tools 

Preferences

Bachelor's Degree (or internationally comparable degree)

BASIC QUALIFICATIONS:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer

Employer will not sponsor a visa for this or future positions

Must be currently located in the same geographic location as the job or willing to relocate yourself

Must be at least 21 years of age

Must have previous UPS Package car driving experience

Ability to lift 70lbs/32 kgs

Ability to work flexible shift hours, up to 5 days per week

Working knowledge of Microsoft word, Excel, Access, and Outlook

Must be DOT certified, and willing to take a physical exam, including a driving test

Must have a bachelor’s degree (or internationally comparable degree) or be a current UPS employee with three years of UPS experience

Our compensation reflects the cost of labor across several US geographicmarkets. The base pay for this position ranges from $101,400/year to $148,752/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This position is eligible for a bonus based on company performance.Hired applicants may be eligible for Medical/prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program.Other Criteria:

Job Grade: 20F

Last day to apply is 8/6/2024 EOD

Employee Type:PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.Other Criteria:UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.Basic Qualifications:Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.Company: UNITED PARCEL SERVICECategory: OperationsRequisition Number: R24024190Location: Salida,Colorado