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Summary 
The Overnight Front Office Receptionist perform daily audit and overnight responsibilities according to the daily audit/overnight Residences at The Little Nell front desk checklist and complete tasks in a timely manner as well as protects the welfare of hotel guests and employees, as well as company assets. This position will also cover overnight security duties as well. Essential Job Functions
    Act as Overnight Front Desk Receptionist, Concierge and PBX Operator during this shift
    Assist with guest requests and any guest services
    Prepare next day arrivals to include keys, itineraries and registration cards
    Post nightly rates
    Post movie charges
    Post overnight parking charges
    Check wake up call sheet from PBX. Verify all wake up calls have been set on the Wakeup call clock. Continue to record wake up calls throughout evening. Make wake up calls that are for the night shift
    Prepare the next day daily report
    Post daily arrivals on the informational board
    Be completely familiar with all emergency procedures; act responsibly and in accordance with policies and procedures in the event of an emergencyAdditional Job Functions
    Make Manager aware of guest’s comments and complaints
    Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook
    Report to shift on time
    Comply with all policies and procedures for the Front Desk department, The Residences at The Little Nell, and Aspen Skiing Company
    Is familiar with hotel fire and safety procedures
    Assist in emergency and security procedures as directed by management
    Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand