SEIU Local 105 - $18.22- $24.68 May be entitled to translation/bilingual, shift or other wage premiums as governed by the applicable collective bargaining agreement. Please refer to the respective collective bargaining agreement for additional information on such wage premiums: https://www.lmpartnership.org/local-contracts.Job Summary:Greets members/patients at curbside and transports to various locations throughout the campus. Maintain wheelchairs and gurneys in proper working order. Makes members/patients and their needs a primary focus of ones actions; develops and sustains productive member/patient relationships. Actively seeks information to understand member/patient circumstances, problems, expectations, and needs. Builds rapport and cooperative relationship with members/patients. Considers how actions or plans will affect members; responds quickly to meet member/patient needs and resolves problems.Essential Responsibilities:
Greets members/patients using wheelchairs or gurneys & transports to various locations on the medical campus.
Assists patients to vehicles.
May be required to lift patients using proper body mechanics & lifting techniques.
Responds immediately to patients & medical staff requests; as well as providing basic customer service to patient.
Communications w/ patients in a kind & caring manner.
Cleans wheel chairs & gurneys.
In addition to defined technical requirements, accountable for consistently demonstrating service behaviors & principles defined by the KP Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives.
Supports compliance & KPs Code of Conduct by adhering to federal & state laws & regulations, accreditation & license requirements, by policies & procedures.
Responds appropriately to observed fraud & abuse.
In addition to defined technical requirements, accountable for consistently demonstrating service behaviors & principles defined by the KP Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives.
Also accountable for consistently demonstrating the knowledge, skills, abilities, & behaviors necessary to provide superior & culturally sensitive service to each other, to our members, & to purchasers, contracted providers & vendors.
Basic Qualifications:Experience
N/A
Education
High school Diploma or General Education Development (GED) required.
License, Certification, Registration
N/A
Additional Requirements:
Strong customer service skills.
Position requires moving and transporting patients throughout the entire shift.
Demonstrated customer service skills, customer focus abilities & the ability to understand KP customer needs.
In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives.
Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors.
Preferred Qualifications:
Six (6) months of work experience in a hospital or clinic preferred.
Notes:
Patient Transporter position for Lone Tree MOB.
COMPANY: KAISERTITLE: Patient TransporterLOCATION: Lone Tree, ColoradoREQNUMBER: 1255197External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
Full-time