Payroll Manager

Position SummaryThe Payroll Manager provides leadership and oversight for all payroll operations across Wings Credit Union, ensuring accurate, compliant, and efficient payroll delivery for a multi-state workforce. This role leads and develops the Payroll team while overseeing payroll compliance, reporting, accounting activities, audits, and payroll-related processes.As a key member of the HR leadership team, the Payroll Manager partners closely with HR, HRIS, Benefits, Accounting, and business leaders across the organization. This leader plays a critical role in driving operational excellence, supporting organizational growth, identifying process improvements, and helping shape the future of payroll operations while maintaining a strong focus on employee experience, compliance, and service delivery.Essential FunctionsPayroll Leadership & Team DevelopmentLead, coach, develop, and mentor Payroll team members while fostering a culture of accountability, collaboration, accuracy, confidentiality, and exceptional service.Recruit, hire, onboard, and retain talent while establishing performance expectations, providing coaching and development, and supporting employee growth.Provide leadership through organizational changes, process improvements, system enhancements, and business initiatives.Serve as the primary escalation point for payroll-related issues, employee concerns, and complex payroll matters.Promote a team environment that encourages continuous improvement, problem solving, accountability, and effective partnership across the organization.Payroll Operations & ComplianceOversee end-to-end payroll operations for a multi-state workforce while ensuring compliance with federal, state, and local payroll regulations.Ensure accurate administration of payroll taxes, wage and hour requirements, garnishments, deductions, leave-related pay practices, and payroll recordkeeping.Monitor payroll processing workflows, controls, audits, deadlines, and service levels to ensure operational excellence.Partner with HRIS and other stakeholders to maintain payroll system integrity, reporting accuracy, and process effectiveness.Regulatory Compliance & AuditEnsure timely and accurate payroll tax filings, year-end reporting activities, W-2s, 1099s, and related compliance requirements.Monitor emerging payroll legislation and regulatory changes across all states in which Wings operates.Serve as the subject matter expert for payroll compliance, wage and hour regulations, and payroll best practices.Lead payroll-related audit activities and maintain strong internal controls to minimize organizational risk.Process Improvement & Business PartnershipIdentify and implement opportunities to improve payroll processes, reporting, efficiency, controls, and employee experience.Partner with HR, HRIS, Benefits, Accounting, and business leaders on payroll-related initiatives and organizational change efforts.Bring forward recommendations and best practices that support future-state payroll operations and business objectives.Drive continuous improvement efforts that enhance service delivery, scalability, compliance, and operational effectiveness.Bank Secrecy ActRemain knowledgeable of and adhere to Wings policies, procedures, and regulations related to the Bank Secrecy Act.