Product Manager job vacancy

Vacancy expired!

Greenwood Village, CO

We give you a world of potential

Join a growing team with this newly opened position!Computershare (ASX: CPU) is the world's largest stock transfer agent that has pioneered many of the securities industry's innovations to help companies build and maintain strong relationships with their investors, employees and customers. For more than 35 years, we have grown rapidly in markets around the world to meet the evolving needs of our 16,000 clients.

Computershare Loan Servicing (CLS), is an industry leader in mortgage servicing solutions for the financial services and investment banking industries. As part of Computershare - the world's largest stock transfer agent-we have grown rapidly in Colorado and Arizona to meet the evolving needs of our clients.The Product Manager work within Technology in the Loan Service Product Team, the role responsible for leading the product demand pipeline and ensuring they collaborate and coordinate with our Delivery teams, lead the product managers on all project related activity related to the product and role.

A role you will love We're on mission to transform our customer facing products at Computershare Loan Services, and need best in class product management talent to create, drive and achieve this vision. Do you have experience in loan servicing? Have you got product and service experience across customer facing, in particular call center, technology solutions? Are you obsessed with becoming the voice of the customer in order to create change that adds value? If you answered yes to any of these then product management at Computershare Loan Services could be a fit for you.

The Product Management function is critical to the success of the Computershare Loan Services business. The function consists of a dynamic team of leaders solely focused on growing and optimizing our product, service and channel offerings in the mortgage servicing industry.

The role is primarily responsible for managing an existing product set whilst working with our technology delivery teams to identify, develop, implement and launch new product and service initiatives to market. A focus on the channels by which our products and services are offered by is essential to drive our revenue opportunities, influence our cost to serve, and ultimately define our customers' experience and their subsequent impression of our brand.

The overarching responsibilities are to work with stakeholders to define the long-term vision and roadmaps, communication of key initiatives to relevant parties, and deliver new product or channel offerings to market which align to Computershare Loan Services strategic priorities. The role ensures performance of existing products and channels is measured against and meeting an agreed set of criteria. Looks for opportunities to optimise by exploiting opportunities for customer growth, channel adoption, product profitability and optimization.Central to the function is our customer. Ranging from investors, to borrowers and our internal operational/business stakeholders, our team is obsessed with bringing a simple and frictionless experience to all our customers and the channels they access our services.

What will you bring to the role?

Essential:

3+ years of experience in the same or similar role.
Tertiary qualifications in Business/Technology.
Experience in a financial service, technology and/or professional services sector, providing strategic ownership for one or more complex products and services.
Experience in the identification and development of new products and services.
Experience in the ongoing management and maintenance of existing services, including testing, implementation and training.
Excellent interpersonal communication skills providing the ability to present and explain information in a way that establishes rapport, persuades others and promotes understanding and consensus.
Experience delivering large scale results through agile teams.

The ability to effectively manage multiple projects simultaneously.

Preferred:

Experience in the successful establishment and implementation of new product development initiatives with associated engagement models, tools and practices.
Experience working within and delivering change using the SAFe methodology.
Post graduate qualifications desirable.
Professional / industry association membership desirable.
Knowledge of Mortgage or Banking Services industries and markets is highly regarded.

A company to be proud ofComputershare (ASX:CPU) is a world leader in financial administration with over 12,000 employees across 21 different countries delivering expertise to over 25,000 clients. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere. #worldofpotential

Rewards designed for you

Employee Share Plan.Set aside salary to purchase shares in our company and you'll increase your investment when you receive a generous company contribution towards additional shares.

Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family.

Save for Your Future. We will support you along your retirement savings journey.

Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

Employee Discounts.We've partnered with other organisations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.

Extra Rewards.From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

Compensation. $105,000 - $125,000

A diverse and inclusive place to work

Computershare celebrates the diversity of our people, and we welcome applications from everyone.

We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

Covid-secureWe've kept our business running during the pandemic by moving most of our employees to remote working, and by creating and maintaining a safe environment for those people who need to be in the office. We carefully limit the amount of people at our locations and ensure that those who cannot work remotely are kept safe with proper distancing and protective equipment.

In most circumstances we are currently performing all interviews, assessments, and background checks online to ensure the safety of everyone involved. Should you be successful in securing a role and it can be performed from home, we will arrange for equipment to be sent to you and your onboarding and training will be provided remotely.

#CPUIT

ID: #21810636
State: Colorado Greenwoodvillage 80110 Greenwoodvillage USA
City: Greenwoodvillage
Salary: USD TBD TBD
Job type: Permanent
Showed: 2021-10-28
Deadline: 2021-12-25
Category: Et cetera