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Department SummaryDISH is a Fortune 250 company with more than $14 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service - Sling TV - that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.We are driven by curiosity, pride, adventure, and a desire to win - it's in our DNA. We're looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.Opportunity is here. We are DISH. Job Duties and ResponsibilitiesAre you looking to grow your career in the Denver area, working with a company that constantly disrupts their industry? Our team gets to deliver creative solutions for our new Wireless venture! We are looking for a talented, driven, passionate Technical Account Manager to join our Core Product Management team and drive our business forward through delivering world class products to our customers, partners, and employees.- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Experience with feature delivery, change management, roadmap strategy and definition
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Prepare reports on account status
- Assist with challenging client requests or issue escalations as needed
- Actively manage product value, usability, feasibility, and business risks
- Measure the effectiveness of product releases post-launch and iterate on product outcomes
- Use a prioritization framework for discovery of backlog features
Skills, Experience and Requirements- A successful Technical Account Manager is smart, persistent, high-energy, strategic, customer-focused, and detail-oriented individual
- Displays strong initiative for anticipating and meeting customer and business demands, an ability to thrive in a fast-paced and uncertain environment, a high level of intellectual curiosity, and a focus on taking ownership and initiative
- BA/BS in a technical or business discipline (information systems, engineering, computer science, finance, business administration, or accounting)
- Minimum of 2 years of Product Owner, Product Manager, Systems Analyst, Business Analyst, Project Manager or equivalent combination of education and experience
- Excellent organizational, facilitation, and written/verbal communication skills
#LI-CH2#DICE#DICECHO Salary RangeCompensation: $75,600.00/Year - $115,000.00/Year BenefitsFrom versatile health perks to new career opportunities, check out our benefits on our careers website.Candidates need to successfully complete a pre-employment screen, which may include a drug test.
- ID: #42336999
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State: Colorado
Littleton
80120
Littleton
USA
- City: Littleton
- Salary: $75,600.00/Year - $115,000.00/Year
- Job type: Permanent
- Showed: 2022-06-03
- Deadline: 2022-08-01
- Category: Systems/networking